Senior Account Manager- Strategic Partnerships
SimplyInsuredSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
FinTech, Payments, Financial ServicesIndustries
Requirements
- Experienced in working with Visa Direct partners (e.g., Acquirers, Processors, ISVs, Program Managers)
- Background in account management, revenue driving, and partnerships growth across Money Movement Solutions (MMS) clients
- Ability to contribute to building an account management practice and development of Strategy and Commercial plans for MMS EU
- Capability to execute contracted activities (e.g., marketing plans, business development)
- Skills in optimizing customer performance with cross-functional teams (e.g., Marketing, CS, Data analytics, VCA, Ecosystem Readiness, Product)
- Proficiency in mining adoption opportunities, setting up for contract renewals/upsells, and driving continuous growth (X-selling, up-selling MMS products)
- Experience building long-term relationships with customers, stakeholders, and partners, including international travel for face-to-face meetings
- Ability to develop Account plans, conduct monthly/quarterly reviews, provide performance insights, lead review sessions, and problem-solve stalled programs
- Competence in ensuring healthy NPS scores and turning customers into advocates (pilots, case studies, webinars, podcasts, referrals)
- Availability for hybrid work (office 2-3 days/week, ~50% time in office based on business needs)
Responsibilities
- Contribute to building an account management practice
- Drive revenue and partnerships growth across a portfolio of MMS clients throughout the customer lifecycle
- Achieve net revenue targets, retain existing clients, and maintain volumes for relevant cluster/clients
- Contribute to development of Strategy and Commercial plans for MMS EU
- Execute contracted activities with clients (e.g., marketing plans, business development)
- Optimize customer performance by collaborating with enabling functions (Marketing, CS, Data analytics, VCA, Ecosystem Readiness, Product)
- Mine for adoption opportunities within existing agreements (e.g., new routes, wallet share, use-cases)
- Set customers up for contract renewals and upsells
- Drive continuous growth beyond contracts, including X-selling/up-selling MMS products and identifying other Visa opportunities (e.g., issuing)
- Build long-term relationships with customers, stakeholders, and partners; conduct ongoing face-to-face meetings (including international travel)
- Develop Account plans and conduct monthly/quarterly reviews with performance insights and growth opportunities
- Lead regular review and opportunity-solving sessions with cross-functional teams; problem-solve stalled programs or plateaued volumes
- Provide management reporting
- Ensure healthy NPS scores
- Turn customers into advocates (pilots, case studies, webinars, podcasts, referrals)
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this role remote or on-site?
This is an on-site position.
What are the main responsibilities of this Senior Manager role?
The role involves account management for Visa Direct partners, driving revenue and partnership growth, achieving net revenue targets, contributing to strategy and commercial plans for MMS EU, executing client activities, optimizing performance, mining adoption opportunities, and building long-term relationships.
What is the salary or compensation for this position?
This information is not specified in the job description.
What is the company culture like at Visa?
Visa emphasizes a purpose-driven culture focused on uplifting everyone everywhere through innovative payments, with a mission to connect the world and enable thriving economies, while offering impactful work in a leading industry.
What experience makes a strong candidate for this role?
Strong candidates have experience working with Visa Direct partners like Acquirers, Processors, ISVs, and Program Managers, with skills in account management, revenue growth, partnership development, strategy planning, and building long-term client relationships.
Visa
Global digital payment network provider
About Visa
Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.
San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.
Risks
CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.
Differentiation
Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).
Upsides
Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.
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