ID.me

Senior Manager, Training & Performance

McLean, Virginia, United States

$60,000 – $90,000Compensation
Senior (5 to 8 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Human Resources, Training & DevelopmentIndustries

Requirements

Candidates should possess a Bachelor’s degree in Human Resources, Training, or a related field, along with a minimum of 8 years of experience in training and performance management, including at least 5 years in a leadership role. Demonstrated expertise in designing, developing, and delivering training programs is essential, as is experience with performance management systems and methodologies. Strong leadership, communication, and interpersonal skills are also required, along with the ability to foster a culture of continuous learning.

Responsibilities

The Senior Manager of Training & Performance will lead, mentor, and develop a team of training professionals, set performance expectations, and provide regular feedback. They will identify learning needs, develop a comprehensive learning strategy, create personalized learning paths, and measure the effectiveness of training programs. Furthermore, they will design, develop, and implement training programs and content across member support and member experience processes, systems, and technical areas, aligning with ID.me’s strategic goals and supporting employee engagement and professional development.

Skills

Training Design
Performance Management
Leadership
Communication
Interpersonal Skills
Learning Strategy
Content Development
Needs Analysis
Employee Engagement

ID.me

Digital identity verification for secure access

About ID.me

ID.me provides a platform for digital identity verification, allowing individuals to prove and share their identity online. Users create a verified digital identity that can be used to access various services and discounts from partner companies. This process helps businesses ensure that only eligible individuals receive specific offers, which reduces fraud and enhances security. ID.me primarily serves military personnel, first responders, students, teachers, nurses, medical professionals, and government employees, making it particularly valuable in sectors like e-commerce, healthcare, government services, and education. Unlike its competitors, ID.me focuses on building trust between businesses and customers by offering a streamlined verification process that complies with regulatory requirements. The company's goal is to simplify identity verification while providing secure access to services and discounts.

Key Metrics

McLean, VirginiaHeadquarters
2010Year Founded
$279.5MTotal Funding
SERIES_DCompany Stage
Government & Public Sector, Cybersecurity, HealthcareIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
401(k) Company Match
401(k) Retirement Plan
Parental Leave
Employee Assistance Program
Pet Insurance
Travel Assistance Program
Wellbeing and Childcare Discounts
Referral Bonus
Learning and Development Benefit

Risks

Increased competition from new digital identity startups threatens ID.me's market share.
Privacy concerns and regulatory scrutiny could impact ID.me's data handling practices.
Technical challenges in scaling video chat services may lead to customer dissatisfaction.

Differentiation

ID.me is the only provider offering video chat for identity verification.
The company serves diverse sectors, including government, retail, and healthcare.
ID.me's platform is NIST 800-63-3 IAL2/AAL2 conformant, ensuring high security standards.

Upsides

ID.me's valuation increased to $1.8 billion, showing strong investor confidence.
Partnerships with government agencies enhance ID.me's credibility and market reach.
The growing demand for digital identity verification boosts ID.me's market potential.

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