Learning and Development Program Manager

Position Overview

• Location Type: [Not Specified]
• Employment Type: [Not Specified]
• Salary: [Not Specified]

As a Learning and Development Program Manager at Mercury, you will be responsible for designing, delivering, and continuously improving key L&D programs, including new hire onboarding, manager enablement, and company-wide skill-building. This role focuses on creating relevant and engaging programs that reflect Mercury’s unique culture and context, partnering with stakeholders across the People team, executive leadership, and various departments. You will manage the end-to-end learning program lifecycle, from scoping and instructional design to facilitation, evaluation, and iteration.

Requirements

• Experience: 3-5 years of relevant experience in Learning & Development, HR Program Management, or a related field.
• Program Design & Delivery: Demonstrated experience in designing and delivering training programs.
• Project Management: Strong project management skills with the ability to manage multiple projects simultaneously.
• Communication & Collaboration: Excellent communication, interpersonal, and collaboration skills.
• Stakeholder Engagement: Ability to work closely with stakeholders at all levels of the organization.

Responsibilities

• New Hire Onboarding: Lead the new hire onboarding program, including operations, scheduling, training content development, and fostering a welcoming environment.
• Manager Enablement: Support and enhance critical manager enablement programs, such as monthly manager meetings, new manager onboarding, and the “Managing at Mercury” series.
• Program Management: Lead end-to-end program management, including scoping projects, setting timelines, coordinating cross-functionally, and measuring/iterating on initiatives based on feedback and business needs.
• Training Design & Development: Design, develop, and deliver engaging training content, including live training and asynchronous resources (videos, one-pagers, micro-learnings).
• Content Co-Creation: Collaborate with subject matter experts (internal and external) to create relevant content aligned with Mercury’s culture and values.
• L&D Tool & Vendor Management: Manage L&D tools and vendors, overseeing learning platforms, researching new technologies, and partnering with specialized vendors.
• Continuous Learning Culture: Build resources and programs to help employees optimize their L&D stipends and actively develop their skills.

Application Instructions

[Not Specified - Please refer to Mercury's Careers Page for application instructions]

Company Information

Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, and Column N.A., Members FDIC.