Senior Manager, Solution Consulting

Vienna, Virginia, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, Artificial IntelligenceIndustries

Requirements

Candidates must have at least 7 years of presales experience and 1st line management experience leading presales teams. A deep understanding of the Japan market, experience selling to Japanese senior management, and knowledge of Value Based Selling or Solution Selling are required. Familiarity with the SaaS and PaaS market spaces, Service Management practices, and leveraging AI in work processes is also necessary. Experience in a fast-growing IT environment, including software, cloud, or customer experience, is preferred.

Responsibilities

The Senior Manager, Solution Consulting will ensure Solution Consultants effectively discover customer problems, deliver high-quality presentations and demonstrations, and execute proofs of concept when needed. Responsibilities include developing team members, maintaining a recruiting pipeline, prioritizing regional Solution Consulting efforts, assigning resources to sales opportunities, and evaluating team progress against goals. The role also involves developing and deploying team training curriculums, evaluating team members, managing day-to-day activities such as resource scheduling and expense approval, and ensuring effective resource utilization.

Skills

Solution Consulting

Cloud-based platform

Sales

Team Management

Recruiting

Training Development

Resource Management

Customer Relationship Management

Business Value Documentation

Proof of Concept Execution

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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