Senior Software Development Manager

Location Type: Remote

Employment Type: Full-Time

Position Overview

Take your career to new heights with Loopio! 🚀✨ Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit, and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam.

We’re looking for a Senior Software Development Manager who blends deep technical expertise with strong leadership skills to drive the success of our engineering teams across both product and platform domains. This is a hands-on leadership role where you'll guide complex architectural decisions, foster a culture of engineering excellence, and help deliver high-quality, scalable software solutions.

You’ll lead multiple teams and collaborate closely with cross-functional partners—including Product, Design, QA, and Infrastructure—to ensure seamless execution of projects aligned with our business goals. Experience with AI technologies, particularly Large Language Model (LLM)-based applications, is a nice-to-have and considered a valuable addition.

This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am - 7:30 pm IST.

What You’ll Be Doing

Leadership & Team Development

• Lead, mentor, and grow a high-performing team of software developers.
• Provide career guidance, support personal development, and drive performance through clear feedback and coaching.
• Champion a culture of ownership, learning, and inclusivity within the team.
• Recruit, onboard, and retain top talent, ensuring a healthy and collaborative engineering culture.

Technical Direction & Architecture

• Guide architecture and technical design of complex, distributed software systems across both product and platform layers.
• Participate in design and code reviews to uphold standards and best practices.
• Balance immediate deliverables with long-term architectural vision, scalability, and maintainability.
• Promote high code quality and maintain a pragmatic approach to technical debt.

Project Execution & Delivery

• Own the planning, resourcing, and execution of software development projects using Agile/Scrum methodologies.
• Align team objectives with business priorities in collaboration with Product and Design.
• Track delivery progress, address blockers, and proactively manage risks and dependencies.
• Drive accountability and continuous delivery of value to customers.

Process & Quality Improvement

• Implement and evolve engineering processes and workflows to maximize team effectiveness.
• Build a culture of iteration, feedback, testing, and continuous improvement.
• Ensure robust test practices, monitoring, and deployment strategies are in place.
• Lead post-mortem reviews and implement learnings to drive operational excellence.

Cross-Functional Communication & Influence

• Communicate project status, technical challenges, and decisions across all levels of the organization.
• Translate complex technical concepts for non-technical stakeholders.
• Represent engineering in strategic planning, roadmap discussions, and customer interactions when needed.
• Collaborate across teams to build shared understanding and alignment.

Innovation & Emerging Technologies

• Encourage innovation and experimentation within teams.
• Stay current on industry trends and emerging technologies.
• While not a requirement, familiarity or interest in AI/ML—particularly LLM-based applications—is a bonus and may be leveraged for product innovation.

What You’ll Bring to the Team

• 10+ years of experience in software development.
• 3+ years in a team leadership or engineering management role.
• Proven track record of leading technical teams through complex projects with architectural impact.
• Strong knowledge of modern software engineering practices, cloud-native systems.