Senior Manager, Sales Digital Product Journeys at Vanguard

Malvern, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, FinTechIndustries

Requirements

Minimum of 8 years of digital product management experience
Five years of leading product management teams on major organizational projects preferred
Previous people-leadership experience mandatory
Proven ability to manage cross-functional projects and drive alignment among diverse stakeholders
Possesses a Design Thinking Mindset with expertise in developing Personas and Journey Maps
Excellent communication, presentation, and interpersonal skills
Analytical mindset with experience using data to drive decisions
Familiarity with Agile/Scrum methodologies
Undergraduate degree or equivalent combination of training and experience required

Responsibilities

Lead the core digital product management across pre-sales, in meeting, and post-sales crew journeys
Create and drive a compelling and transformative vision on how to enable the sales experience, with consideration for industry trends and best practices
Develop and execute product strategies that align with business goals and enhance the digital experience for sales executives
Collaborate with peers and cross-functional teams to build sales process and digital tools in a way that brings together the sales and advisor experiences, ensuring seamless integration and delivery
Oversee implementation of digital tools and technologies that enhance distribution effectiveness and streamline processes
Partner with sales leaders to drive utilization of new and existing sales tools
Level-up team talent to develop user-centric mindsets, establish the team as thought-partners, and encourage rapid experimentation

Skills

Product Management

Digital Product Transformation

Sales Enablement

Product Strategy

Cross-Functional Collaboration

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters

1975Year Founded

SECONDARYCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Best-in-class medical, dental & vision coverage

Onsite health clinic & fitness center

Health Smart Rewards program

Vanguard Retirement Savings Plan

Education Benefits

PTO

Family Planning Benefist

Parental leave

Personal development opportunities

Volunteer Time Off

Risks

Competition from AI-driven platforms like Writer challenges Vanguard's traditional advisory services.

Vanguard's stake in Steelcase exposes it to the volatile furniture market.

New active bond ETFs may struggle in a low-yield environment with increasing competition.

Differentiation

Vanguard is client-owned, aligning its interests with investors, unlike traditional firms.

The firm offers low-cost investment products, making it attractive to cost-conscious investors.

Vanguard's ownership structure allows it to focus on long-term investor value.

Upsides

Vanguard's new active bond ETFs offer diversified, low-cost fixed income options.

The acquisition of Steelcase shares diversifies Vanguard's portfolio into the furniture industry.

Launching the International Dividend Growth Fund appeals to investors seeking sustainable dividend growth.

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