LivePerson

Senior Manager, Revenue

United States

LivePerson Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Financial ServicesIndustries

Requirements

The Senior Manager, Revenue requires a strong organizational, communication, and management skillset, along with self-motivation and the ability to provide solutions to identified issues. The candidate must possess integrity, accountability, strong interpersonal skills, and be a team player, exhibiting a ‘hands-on’ approach, flexibility, and the capacity to work effectively under pressure.

Responsibilities

As a Senior Revenue Manager, the individual will lead and manage the monthly, quarterly, and year-end accounting close processes for revenue, including reviewing journal entries, reconciliations, and preparing financial statements according to US GAAP. They will oversee the Revenue team, manage relationships with operational teams, mentor and train a growing team in India, manage day-to-day activities to ensure accurate reporting, and serve as a trusted business partner to various stakeholders. The role involves providing thought leadership on revenue related to new product introductions and business expansion, supporting sales transactions within ASC 606 guidelines, identifying and applying technical guidance on revenue recognition, and developing accounting policies and memos.

Skills

Revenue Accounting
Automation
Data Analytics
Python
Advanced Analytics
Process Refinement
Data-Driven Decision Making

LivePerson

Digital customer engagement and communication tools

About LivePerson

LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.

Key Metrics

New York City, New YorkHeadquarters
1995Year Founded
$40.5MTotal Funding
IPOCompany Stage
Data & Analytics, Consumer Software, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
401(k) Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Family Planning Benefits
Fertility Treatment Support
Professional Development Budget
Tuition Reimbursement
Wellness Program
Mental Health Support
Flexible Work Hours
Remote Work Options
Employee Stock Purchase Plan

Risks

Emerging AI platforms could erode LivePerson's market share with competitive pricing.
Rapid AI advancements may require significant R&D investment to maintain competitiveness.
Data privacy concerns and regulatory changes could impact LivePerson's operations.

Differentiation

LivePerson's Conversational Cloud platform offers seamless AI-driven customer engagement solutions.
The company partners with industry leaders like Telnyx to enhance real-time communication.
LivePerson's subscription-based model ensures a steady revenue stream from diverse industries.

Upsides

Increased adoption of AI-driven solutions boosts LivePerson's market presence.
Recognition in Inc.'s 2024 Power Partner Awards enhances LivePerson's B2B reputation.
Partnerships with companies like Capitec expand LivePerson's customer service capabilities.

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