Senior Manager, Growth Operations

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Company: Pearl Health

Pearl Health is powering the future of healthcare. We help primary care providers and organizations to deliver quality healthcare to the patients who need it most, when they need it most — and get rewarded for keeping patients healthy. Our technology, services, and financial tools enable better, more proactive care, decrease total cost of care across patient panels, and optimize performance in value-based care models for Traditional Medicare and Medicare Advantage. We are a team of physicians and public health experts (Stanford, Harvard, Mount Sinai), technologists (athenahealth, Amazon, Meta, Flatiron), healthcare innovators (Centivo, Aledade, Stellar, Arcadia), and experienced risk management professionals (CVS/Aetna, Humana, Oscar) who believe that primary care providers are the key to addressing our healthcare system’s biggest challenges. Since its founding in 2020, Pearl has expanded to partner with thousands of primary care providers in practices and organizations across 44 states. Our investors include Andreessen Horowitz, Viking Global Investors, AlleyCorp, and SV Angel.

Requirements

• Experience: Prior experience with CLM tools is required.
• Skills:
  • Strong problem-solving skills
  • Ability to thrive in ambiguity
  • Proactive identification of opportunities for improvement
  • Driving alignment across teams
• Knowledge: Understanding of contract lifecycle management.

Responsibilities

• Contract Operations: Own and evolve the end-to-end contract operations process, including platform administration, internal workflows, and external execution.
• Contract Management: Manage contract drafting, redlining, and execution, ensuring smooth execution and careful documentation cross-functionally.
• Platform Optimization: Lead implementation and optimization of contracting platforms (preference for Ironclad).
• KPI Tracking: Define and track contract lifecycle KPIs, integrating key metrics into centralized systems to inform broader customer lifecycle management.
• Cross-Functional Collaboration: Partner with cross-functional teams (Legal, Customer Success, Data Science, etc.) to align contract workflows with broader growth and operational priorities.
• Project Leadership: Serve as project lead for high-impact initiatives during Growth Season, ensuring alignment, accountability, and seamless execution.
• Data Analysis: Drive data analysis to uncover bottlenecks, inform process improvements, and identify strategic growth levers.
• Process Improvement: Support cross-functional efforts to streamline deal processes, improve data integrity, and ensure timely, accurate pipeline reporting for execs.

Application Instructions

• Note: Specific application instructions are not provided in the job description.