Responsibilities

The Senior Manager, Growth Operations will own and evolve the end-to-end contract operations process, including platform administration, internal workflows, and external execution; manage contract drafting, redlining, and execution, ensuring smooth execution and careful documentation cross-functionally; lead implementation and optimization of contracting platforms, particularly Ironclad; define and track contract lifecycle KPIs, integrating key metrics into centralized systems to inform broader customer lifecycle management; partner with cross-functional teams to align contract workflows with broader growth and operational priorities; serve as project lead for high-impact initiatives during Growth Season, ensuring alignment, accountability, and seamless execution; drive data analysis to uncover bottlenecks, inform process improvements, and identify strategic growth levers; and support cross-functional efforts to streamline deal processes, improve data integrity, and ensure timely, accurate pipeline reporting for executives.