Contracts Manager

Employment Type: [Not Specified] Location Type: [Not Specified] Salary: [Not Specified]

Position Overview

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!

SpyCloud is looking for an exceptionally talented, highly organized, proactive, and detail-oriented Contracts Manager. This role will report to the Senior Director of Revenue Enablement and will serve as the air traffic controller of SpyCloud’s customer contracting function, managing the full lifecycle of contracts across the GTM organization. They will play an integral role in the sales process, serving as the primary point of contact for all contract review requests and supporting a high volume of contracts in a fast-paced, dynamic environment. The ideal candidate will bring structure, efficiency, and visibility to the contracting process while maintaining a high standard of compliance and business enablement.

Responsibilities

Contract Lifecycle Management

• Own and manage the intake, review, and execution process for a wide range of inbound and outbound prospect, customer, and partner agreements, including SaaS MSAs, DPAs, NDAs, order forms, and partner agreements.
• Monitor status and facilitate progression of contracting workflows from initiation to execution.
• Facilitate timely completion of contracting milestones and prioritization of contracts that drive revenue while efficiently managing other essential agreements and contracting matters.
• Partner with the Renewals team for contract modifications and exception handling for complex or non-standard renewal transactions.
• Manage a centralized repository for executed contracts, ensuring contracts are properly archived, indexed, and accessible for internal stakeholders.

Workflow and Process Optimization

• Co-develop and maintain standardized contract templates and playbooks in collaboration with Legal Operations.
• Use contract lifecycle management tools (e.g., IronClad, Asana) to improve contract visibility, efficiency, and reporting.
• Identify opportunities to streamline contract review and approval processes across cross-functional teams.

Stakeholder Management & Enablement

• Become the go-to expert for all contract-operations-related matters. Serve as a liaison between internal teams (Legal, Sales, Operations, Compliance) to align priorities and coordinate contract activities.
• Translate legal feedback into actionable steps for internal business partners.
• Participate in Onboarding sessions for GTM new hires to ensure processes and procedures are followed from the start.

Requirements

• 3-5 years of experience in contract management, legal operations, or related field.
• Demonstrated experience handling a high volume and variety of agreements. Works effectively while handling multiple priorities and inquiries at once.
• Results-driven and customer-focused. Self-directed, analytical, and a strategic thinker.
• Familiar with legal terminology, technology, and principles of governing contracts, including SaaS contract structures, channel partner relationships, and data processing agreements.
• Experience with contract lifecycle management platforms (e.g., IronClad, DocuSign).
• Proficiency in task and project management tools (e.g., Asana).

Nice to Have

• Experience facilitating training sessions and creating legal and workflow-related documentation for GTM teams.
• Experience with IronClad.

Company Information

SpyCloud is not sponsoring visas at this time.

U.S.-Based Benefits + Perks (for Full Time Employees): At SpyCloud, we are committed to working alongside individuals who are equally passionate about preventing cybercrime.