Senior Manager, Client Growth at Guidepoint

Shanghai, Shanghai, China

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Consulting, Business IntelligenceIndustries

Requirements

6+ years of sales, business development, business consulting and/or account management experience
Bachelor’s degree from a recognized institution
Broad base knowledge of the sales process from lead generation to relationship management
Excellent communicator capable of handling high-profile clients
Demonstrated ability to work in a team atmosphere
A desire to work in a fast-paced entrepreneurial environment
Initiative and ability to handle increasing responsibility over time
Strong relationship management skills with stakeholders of varying seniority levels
Bilingual Mandarin and English ability

Responsibilities

Develop and execute strategic account plans to drive significant wallet-share growth and proactively defend against attrition within our most strategic existing clients
Champion the adoption and commercialization of Guidepoint’s new products and solutions, positioning them as critical answers to evolving client needs
Translate data into actionable growth strategies by monitoring client usage and engagement metrics to identify risks, uncover opportunities, and guide a consultative outreach approach
Own the full commercial relationship within your accounts, leading efforts from prospecting and new client activation through contract negotiation, onboarding, and successful renewal
Ensure seamless client delivery by partnering closely with the Client Service team, facilitating smooth handoffs, and gathering feedback to continuously elevate the client experience
Act as a force multiplier for the team by mentoring junior commercial staff, sharing best practices, and contributing to the development of scalable processes and playbooks
Collaborate with senior leadership to define and raise team performance standards, playing a key role in shaping the strategic direction of the commercial function

Skills

sales

business development

account management

business consulting

strategic account planning

client relationship management

contract negotiation

lead generation

data analysis

mentoring

team collaboration

Guidepoint

Connects businesses with specialized advisors

About Guidepoint

Guidepoint connects businesses with a large network of specialized advisors, offering expert insights and market intelligence. With over 1.5 million experts across more than 150 industries, clients can access tailored research solutions, including one-on-one consultations and surveys, to meet their specific needs. Guidepoint manages all logistical aspects to ensure a smooth experience for its clients. The company operates on a business model that charges fees for its services, which can be structured as subscriptions, pay-per-use, or project-based pricing. What sets Guidepoint apart from competitors is its extensive network and the speed and quality of insights it provides, enabling clients to make informed decisions and navigate uncertainty effectively. The goal of Guidepoint is to be a trusted partner for businesses, helping them gain the intelligence needed to drive their decisions and growth.

New York City, New YorkHeadquarters

2003Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Competitive salary.

Medical, Dental, and Vision Insurance.

401(k) with company matching.

Life Insurance (100% Employer Sponsored)

Paid vacation plus 10 legal holidays.

Light snacks and beverages.

Discounted gym memberships.

Commuter Benefits.

Risks

Increased competition from emerging expert networks offering similar services at lower costs.

Rapid expansion into new markets may strain resources and lead to inefficiencies.

Reliance on a large network of advisors poses risk of inconsistent quality and compliance issues.

Differentiation

Guidepoint offers a vast network of over 1.5 million experts globally.

The company provides tailored research solutions across more than 150 industries.

Guidepoint's compliance platform ensures secure and appropriate client-to-Advisor interactions.

Upsides

Growing demand for expert networks in niche industries like renewable energy and biotechnology.

Expansion of remote work increases demand for digital expert network services.

Rising importance of ESG criteria boosts demand for expert insights in these areas.

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