Senior Manager, Business Development at UserTesting

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Human InsightsIndustries

Requirements

6+ years of experience in B2B sales or business development roles, with at least 3 years in a leadership capacity
A proven track record managing hybrid BDR/SDR teams in a SaaS environment
Deep understanding of outbound and inbound sales strategies
Exceptional coaching and communication skills
A passion for developing talent and building

Responsibilities

Lead, manage, and grow a team of BDRs across multiple time zones with most located in Atlanta
Collaborate with marketing and sales leadership to optimize lead generation campaigns and ensure tight alignment between functions for effective and efficient follow up on inbound leads
Develop and execute outbound strategies to generate qualified pipeline in close alignment with sales teams
Drive and evolve BDR global process with best practices and utilise as a coaching framework to drive team success
Set clear performance expectations, KPIs, and work with BDRs to succeed
Analyze data and funnel metrics to identify areas for improvement and implement scalable processes
Hire, onboard, and train new BDRs to maintain high standards of excellence
Foster a culture of accountability, learning, and continuous improvement
Represent the voice of the BDR team in leadership meetings and contribute to strategic GTM planning

Skills

Key technologies and capabilities for this role

Business DevelopmentTeam LeadershipSales ManagementPipeline GenerationOutbound SalesInbound MarketingBDR ManagementData-Driven Decision Making

Questions & Answers

Common questions about this position

Is this a remote position or does it require being in the office?

The role involves leading a team of BDRs across multiple time zones with most located in Atlanta, but no specific remote or office policy is detailed.

What salary or compensation does this role offer?

This information is not specified in the job description.

What are the key skills needed for this Senior Manager role?

Key skills include being inspiring and collaborative, obsessed with making data actionable, motivated by coaching people, building scalable processes, and leading teams across time zones.

What is the team structure like for this position?

You'll lead a group of motivated BDRs across multiple time zones, with a strong core team located in Atlanta, reporting into senior GTM leadership.

What makes a strong candidate for this Business Development Manager role?

A strong candidate is passionate, data-driven, inspiring, collaborative, excels at coaching BDRs, building processes, and collaborating with marketing and sales leadership to drive pipeline and GTM strategy.

UserTesting

Provides customer insights for digital products

About UserTesting

UserTesting provides organizations with valuable customer insights to improve the development and delivery of digital products and experiences. Their platform allows clients to quickly gather feedback from a diverse audience, which helps in understanding user needs and preferences. This feedback can be obtained early in the product development cycle, reducing uncertainty and enhancing the relevance of the data collected. UserTesting differentiates itself by offering the most comprehensive experience research solution in the market, catering to a wide range of clients from small businesses to large enterprises. The company operates on a subscription-based model, generating revenue through recurring fees for access to its platform and services.

San Francisco, CaliforniaHeadquarters

2007Year Founded

$147.6MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Risks

Increased competition from AI-driven platforms threatens UserTesting's market share.

Privacy regulations like GDPR may limit UserTesting's data collection capabilities.

Economic downturns could reduce client spending on user research services.

Differentiation

UserTesting offers a comprehensive on-demand human insights platform for customer-centric decisions.

The platform provides rapid, high-quality feedback from a diverse, global audience network.

UserTesting's extensive experience research solution minimizes guesswork in product development.

Upsides

UserTesting powers insights for 60% of the top 100 most valuable brands in 2024.

The company is expanding its global market presence with new executive appointments.

Growing demand for remote user testing solutions boosts UserTesting's market potential.

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