Humana

Senior Learning Design Professional

San Antonio, Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Information TechnologyIndustries

Requirements

Candidates must possess a Bachelor's degree in Learning and Performance, Adult Education, or a similar field. A minimum of 5 years of experience in designing and delivering learning solutions, including e-learning modules and facilitated learning events, is required. Additionally, 3+ years of experience facilitating engaging in-person and virtual learning experiences using diverse instructional techniques is necessary. Proven ability to communicate learning approaches, outcomes, and insights clearly and persuasively to stakeholders at all levels, including senior leadership and executive audiences, is essential. Demonstrated ability to plan, execute, and manage learning projects effectively, including timelines, stakeholder communication, and risk mitigation, is required. A track record of successful training design, development, and implementation experience using various methods and software, along with experience managing courses in Cornerstone OnDemand or a similar LMS, is also necessary. The role requires strong knowledge of eLearning standards and Adult Learning Theory, demonstrated experience with adult learning theory, instructional design models, and performance improvement approaches, and strong analytical skills.

Responsibilities

The Senior Learning Design Professional will partner with IT leaders and associates to identify and address performance and knowledge gaps through strategic learning solutions. This role involves designing, delivering, and scaling impactful learning experiences that build leadership capabilities and foster AI fluency. Responsibilities include leveraging performance consulting, adult learning theory, and instructional design best practices to develop content, collaborating with subject matter experts and stakeholders at all levels to drive continuous improvement and measurable outcomes. The professional will design and develop engaging, learner-centered experiences, analyze learning needs, write effective learning objectives, and create instructional materials. They will also coordinate performance assessments, ensure course materials are current and relevant, and track and analyze training program effectiveness. Providing instruction and guidance to Facilitators, selecting and using appropriate learning technologies, and planning, organizing, developing, and delivering training curriculum are also key duties. The role involves using consultative skills to commit projects and conduct needs analysis, influencing department strategy, and making decisions on technical approaches for project components. Playing a key role in delivering engaging, learner-centered experiences that support skill development, knowledge acquisition, and performance improvement is central to this position, which may involve facilitating live and virtual sessions.

Skills

Learning Design
Performance Consulting
Adult Learning Theory
Instructional Design
Content Development
Storyboarding
Scriptwriting
Mobile Learning
Learning Technologies
Articulate
Vyond
Cornerstone OnDemand
AI Fluency

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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