Senior IT Integration Engineer

Position Overview

Garner is seeking a Senior IT Integration Engineer to enhance critical cross-department workflows and software integrations across multiple tools in a high-compliance setting. This role will report to the Director of IT & Business Technology and work closely with IT Admins and other teams to identify opportunities for improved process and automation, ensuring operational maturity and improving service delivery. Embedded stints with teams like our Concierge (customer service) team may occur to experience challenges firsthand and design effective solutions.

About Garner

Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we’ve developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space. To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career.

Responsibilities

• Automate interdepartmental workflows across platforms for operations, finance, onboarding/offboarding, and RBAC
• Serve as an escalation point for complex IT support issues
• Administer and manage core SaaS tools (e.g., Google Workspace, Slack, Okta, Zoom) to ensure operational efficiency and security
• Design, build, and maintain internal integrations that improve compliance and reduce manual effort across Garner’s HITRUST/SOC-aligned environment
• Collaborate with support and operations teams to identify challenges and develop solutions using low-code automation
• Enhance and maintain internal customer service tooling and workflows to align with business needs (prior experience with Zendesk or similar tools helpful but not required)
• Continuously iterate on business processes to support scale, reduce friction, and improve user experience

Requirements

• 3–5 years in IT or business systems roles, with experience building automation and supporting SaaS at scale in high-compliance environments
• Familiarity with low-code platforms and process design methodologies
• Familiarity with scripting languages such as JavaScript, Python, or Bash for automation and integration tasks
• Experience supporting IT operations and working within structured frameworks like ITIL
• Exposure to business process mapping (BPMN or similar standards) a plus
• A hands-on mindset and strong troubleshooting instincts
• Adaptability in fast-moving environments and alignment with our mission to improve healthcare

Compensation & Benefits

• Salary Range: $144,000 - $185,000
• Eligibility: Equity incentive and competitive benefits plans
• Benefits Include: Flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health, and more.

Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws.

Employment Type

• Full-time
• Fully Remote

Location Type

• Remote

Application Instructions

Please refer to the company's official communication channels for application instructions.

Company Information

Garner Health is a rapidly growing company focused on revolutionizing healthcare by improving quality and reducing costs through innovative doctor performance evaluation and incentive models. We are committed to cultivating a unique, award-winning culture that fosters teamwork, trust, autonomy, exceptional results, and individual growth.

Equal Employment Opportunity

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace.

Fraud and Security Notice

Please be aware of recent job scam attempts. Our recruiters use the getgarner.com email domain exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement and candidateprotection@getgarner.com.