Senior IT Systems Engineer

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Digital Workplace, IT Systems, SaaSIndustries

Requirements

Candidates should possess at least 5 years of relevant work experience, including hands-on enterprise development expertise with SaaS applications and integrating them with corporate systems. Deep experience in building and supporting complex integrations and automations for SaaS tooling at scale through API/SDK/CLI usage is required, along with extensive experience working with infrastructure as code in Terraform. Excellent written and verbal communication skills, a history of presenting analysis and recommendations clearly to various audiences, and prior experience in a high-growth, pre-IPO company or within the Technology or Healthcare industry are also necessary. A strong understanding of AI, automation, scripting, and building infrastructure as code, coupled with exceptional creative problem-solving skills and a user experience and security-oriented mindset, are essential. Expertise in Okta, Terraform, Infrastructure as Code, and GitHub is a must.

Responsibilities

The Senior IT Systems Engineer will partner across the organization to identify and resolve issues related to IT systems and integrations, and manage business-critical systems and SaaS applications like Okta, Google Workspace, Slack, and Jamf. Responsibilities include working directly with vendors to implement SSO integrations with Okta, enhancing the IaC landscape with Okta Terraform, and resolving workflow inefficiencies through automation. The role involves implementing technical and process improvements for a security-first environment, producing documentation, partnering with the security team on policy implementation and vulnerability patching, and supporting governance, risk, and compliance efforts. Additionally, the engineer will mentor IT support team members, act as an escalation point for service desk requests, lead complex projects from start to finish, manage multiple work streams, and participate in a feedback culture.

Skills

Okta

Terraform

Infrastructure as Code

GitHub

Automation

Scripting

Identity Systems

SSO Integrations

Google Workspace

Slack

Jamf

System Design

System Implementation

System Management

Problem-Solving

Security

User Experience

Documentation

Vulnerability Patching

Governance

Risk Management

Compliance

Included Health

Healthcare advocacy and specialized care services

About Included Health

Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive timely and appropriate treatment. Their model emphasizes 24/7 on-demand care with a diverse group of providers, allowing for personalized support tailored to complex health needs. Unlike many competitors, Included Health prioritizes underserved populations and partners with employers and consultants to deliver comprehensive healthcare solutions that not only improve health outcomes but also help reduce costs. The ultimate goal of Included Health is to make quality healthcare accessible and understandable for everyone, particularly those who have been overlooked by traditional healthcare systems.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$337.5MTotal Funding

GROWTH_EQUITY_VCCompany Stage

HealthcareIndustries

51-200Employees