Ro

Senior IT Engineer

New York, New York, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

Candidates should possess 5-7 years of experience as a Senior IT Engineer, with proven experience managing projects and implementing new technologies. They should have a broad understanding of endpoint management capabilities (MDM, BYOD, MAM) across platforms, familiarity with provisioning workloads on a major cloud provider (AWS, Azure, GCP), experience managing a cloud-based IT environment including Okta, Google Workspace and Slack, and proficiency in interacting with APIs via bash, python, or no/low-code tool like Okta Workflows.

Responsibilities

As a Senior IT Engineer, the individual will collaborate with IT, Security, and Risk Management teams to ensure maximum protection of Ro’s assets, contribute to the development and deployment of Ro’s zero trust plan across device and user identity, manage and tune devices to ensure optimum performance and a wonderful user experience, configure SaaS applications with secure defaults, utilize infrastructure-as-code to standardize configuration management, develop and implement automations that simplify and scale system management, create and maintain project implementation plans and schedule, provide support to issues escalated to the engineering team, and participate in on-call rotation every ~2 months.

Skills

System Configuration
Cloud Infrastructure
SaaS Security
Automation Tools
Device Management
Zero Trust Security

Ro

Online platform for telemedicine services

About Ro

Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.

New York City, New YorkHeadquarters
2017Year Founded
$998.1MTotal Funding
LATE_VCCompany Stage
Consumer Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Medical, dental, & vision benefits
One Medical membership
Equity
Flexible Time Off
Gym reimbursement stipend
Learning & development stipend
Paid parental leave
Flexible work arrangements
Dog-friendly office
Company-wide events

Risks

Layoffs at Ro may impact service quality and customer satisfaction.
Competition from companies like Fabric could challenge Ro's market position.
Drug shortages, despite tracking efforts, may lead to customer dissatisfaction.

Differentiation

Ro offers a vertically integrated platform combining telehealth, lab services, and pharmacy.
Ro's GLP-1 Supply Tracker addresses drug shortages, enhancing patient care management.
Ro provides a seamless, end-to-end healthcare experience without the need for insurance.

Upsides

Increased telehealth demand post-COVID-19 boosts Ro's market expansion opportunities.
Ro's ro.OS platform enhances patient satisfaction and retention through seamless care.
Partnership with Modon Developments expands Ro's geographical footprint in New Cairo.

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