HR Operations Manager
Figure- Full Time
- Senior (5 to 8 years)
Candidates should possess a Bachelor’s degree in Human Resources, Business Administration, or a related field, along with a minimum of 7 years of progressive HR Business Partner experience, with a strong focus on operational HR and experience with large, distributed workforces, particularly in environments such as manufacturing or customer experience. Experience supporting both exempt and non-exempt employees is essential.
As a Senior HRBP, you will partner with senior leadership to provide strategic HR guidance and help scale and shape the future of the Operations department, lead HR initiatives that drive performance, engagement, and organizational effectiveness, offer proactive and consultative support in managing sensitive employee relations issues, identify patterns, and implement solutions to prevent recurring challenges, provide coaching and guidance to leaders across the Operations team, and help them develop the skills necessary to manage their teams effectively while fostering a high-performance culture. You will also work with leadership to design and implement processes, policies, and systems that enable scaling in a growing, remote-first organization, and innovate with tools, vendors, and technologies to improve efficiency and effectiveness.
Digital platform connecting clients with therapists
Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.