Senior HRBP, Operations

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023. [Website Link - Not provided]

Requirements

• Strong operational HR experience
• Experience with significant hourly populations (manufacturing, warehouses, customer experience etc.)
• Ability to build systems, processes, and policies that scale
• Strategic thinking skills
• Ability to thrive in fast-paced, dynamic environments
• Skilled at making judgment calls with minimal guidance

Responsibilities

• Strategic HR Leadership:
  • Partner with senior leadership to provide strategic HR guidance and help scale and shape the future of our Operations department.
  • Lead HR initiatives that drive performance, engagement, and organizational effectiveness.
• Employee Relations & Risk Management:
  • Offer proactive and consultative support in managing sensitive employee relations issues.
  • Identify patterns and implement solutions to prevent recurring challenges.
  • Act as mediator and/or investigate escalated employee relations issues.
• Leadership Development & Coaching:
  • Provide coaching and guidance to leaders across the Operations team.
  • Help them develop the skills necessary to manage their teams effectively while fostering a high-performance culture.
• Scaling & Systems Optimization:
  • Work with leadership to design and implement processes, policies, and systems that enable scaling in a growing, remote-first organization.
  • Innovate with tools, vendors, and technologies to improve efficiency and effectiveness in managing a large, diverse, distributed workforce.

Application Instructions

• Not specified. (Further information regarding application process would be beneficial)