Toku

Senior HR Account Manager (HR Generalist)

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, ComplianceIndustries

Requirements

Candidates should have 6+ years of experience as an HR Manager, Generalist, or Business Partner, with experienced with client-facing HR in Employer of Record (EOR) or Professional Employer Organization (PEO). They should possess deep HR expertise encompassing operations, benefits, payroll, employee relations, and employment law, along with exceptional leadership, communication, and interpersonal skills, and the ability to work independently to manage multiple projects and workflows. Startup experience and cross-functional team experience are also required.

Responsibilities

As a Senior HR Account Manager, the individual will manage the full breadth of sensitive & complex HR operational matters through the employee life-cycle, including on-boarding, leave & accommodation administration, compliance, payroll, benefits, and off-boarding. They will partner with Toku Benefits team to drive the US benefits brokerage, implementation, and annual open enrollment processes, process semi-monthly US payroll, benefits, and 401k contributions, help build Toku's PEO HR knowledge center by documenting jurisdictional employment regulation, facilitate employee relations with regular employee check-in’s, and assist with ad hoc special projects as needed.

Skills

HR Operations
Benefits Administration
Payroll
Employee Relations
Employment Law
EOR
PEO
Communication
Problem-Solving
Analytical Skills
Leadership

Toku

Offers personalized Omakase dining experiences

About Toku

Toku provides a personalized dining experience based on the Japanese tradition of "Omakase," where a chef selects and prepares dishes tailored to the diner's preferences. The service is offered in premium hotels, targeting affluent clients who seek exclusive culinary experiences. Toku differentiates itself by integrating this unique dining experience within luxury hotel settings, leveraging the hotels' clientele. The company's goal is to deliver exceptional culinary experiences that surprise guests while helping partner hotels attract high-paying customers.

Key Metrics

Tokyo, JapanHeadquarters
2020Year Founded
$19.7MTotal Funding
LATE_VCCompany Stage
Food & Agriculture, Consumer GoodsIndustries
51-200Employees

Benefits

Remote Work Options
Flexible Work Hours
Health Insurance
Company Equity

Risks

Rising competition from other luxury dining experiences may dilute Toku's market share.
Economic downturns could impact affluent clients' spending on high-end dining.
Health-conscious dining trends may affect demand for traditional Omakase experiences.

Differentiation

Toku offers a unique Omakase dining experience in premium hotels.
Toku partners with high-end hotels to leverage existing clientele and infrastructure.
Toku focuses on affluent clients seeking exclusive and personalized dining experiences.

Upsides

Growing demand for unique dining experiences post-pandemic boosts Toku's market potential.
Luxury hotels increasingly incorporate unique dining to differentiate, benefiting Toku's partnerships.
Rising global interest in Japanese cuisine enhances Toku's appeal among food enthusiasts.

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