Senior Go-to-Market Operations Manager at Remitly

Dayton, Ohio, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal, Legal TechIndustries

Requirements

Bachelor’s degree, with MBA or other advanced degree preferred
Previous roles in GTM/Business Operations, Revenue Operations, Strategy, or Management Consulting
Demonstrated experience in working within cross-functional teams and complex projects
In-depth knowledge of Salesforce.com, including reporting, dashboard creation, and process optimization
Excellence in Google Sheets/Excel, including building analytical/financial models and reporting methods
Excellence in summarizing sophisticated data and results into executive facing materials (e.g., slides, policy documents, graphs/charts)
Understanding of business practices related to GTM Operations and systems (opportunity creation, pipeline, sales cycle, sales quotas)
Excellent interpersonal and communication skills, with the ability to lead by influence at all levels of the organization

Responsibilities

Defining and deploying core GTM processes (e.g., CRM hygiene, opportunity management, account planning), and driving rigorous adoption across customer facing teams
Designing and executing cross-functional initiatives to improve sales productivity, pipeline health, conversion rates, and operational efficiency
Analyzing performance data and KPIs to generate insights, shape priorities, and influence behaviors that lead to revenue plan attainment
Collaborating on forecasting and planning cycles, including target-setting, territory design, sales compensation, and headcount planning
Optimizing systems and tools (e.g., Salesforce, Gong, Tableau) to automate workflows, standardize reporting, and provide actionable dashboards
Leading strategic deliverables for leadership, including business reviews, commercial boards, and capital planning

Skills

Key technologies and capabilities for this role

GTM OperationsCRM HygieneOpportunity ManagementAccount PlanningSales ProductivityPipeline ManagementData-Driven InsightsChange ManagementCross-Functional Collaboration

Questions & Answers

Common questions about this position

What experience is required for this Senior Go-to-Market Operations Manager role?

Candidates need a Bachelor’s degree (MBA or advanced degree preferred), previous roles in GTM/Business Operations, Revenue Operations, Strategy, or Management Consulting, and demonstrated experience in cross-functional teams and complex projects.

What technical skills are essential for this position?

In-depth knowledge of Salesforce.com, including reporting, dashboard creation, and process optimization, along with excellence in Google Sheets/Excel, including building models, are required.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of team will I be joining?

You'll report directly to the Senior Director of GTM Strategy and Operations (who reports to the General Manager of Large Law) and be part of a phenomenal team with diverse skill sets and knowledge.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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