Senior Functional Analyst at Nasdaq

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Financial ServicesIndustries

Requirements

At least 3 years of experience in capital markets with exposure to multiple products like Equities, Futures, Options, etc
Prior experience in client facing roles involving analysis of sophisticated trading data
Effective communicator internally to set the correct priority to customer queries and externally to be open with customers
Ability to communicate clearly and professionally at all levels
Ability to work in a fast-paced environment and meet tight deadlines
Outstanding customer management & negotiation skills
Education Qualification: Any Bachelors/Masters
Work in EMEA Shift
(Preferred) Previous work on Nasdaq Trade Surveillance / SMARTS
(Preferred) Familiar with market manipulation techniques and local compliance requirements

Responsibilities

Understand customer profile and market surveillance requirements to answer customer queries and offer suggestions
Conduct training sessions on NTS products, including calibration, workbench, and alerts
Assist customers with alert calibration and alert logic used within NTS
Eliminate roadblocks during implementation, e.g., parameter deployments, knowledge gaps, poor coordination with stakeholders, poor understanding
Assist the technical onboarding specialist in implementing change requests from customers
Educate customers and assist with the onboarding process, e.g., knowledge base articles and other written documentation
Effectively conduct NTS implementation kick-off meeting to explain the onboarding process
Establish strong relationships with key stakeholders to ensure customer satisfaction and retention
Prepare and deliver tailored project plans to the customers
Comprehend and explain the Nasdaq Data Specifications to the customer
Work closely with the Technical Onboarding Specialist and the Sales Executive/Account Manager to take ownership of the onboarding process
Work closely with customers and technical onboarding specialists on requirement gathering, analysis, and drafting of change request documents
Provide weekly project status reports to internal and external collaborators
Collect and act on customer feedback to improve the product by creating and following up on enhancement requests, bug fixes, and changes

Skills

Trade Surveillance

NTS

SMARTS

Alert Calibration

Alert Logic

Workbench

Customer Onboarding

FinTech

Market Surveillance

Training Sessions

Nasdaq

Operates electronic stock exchange and financial services

About Nasdaq

Nasdaq operates one of the largest electronic stock exchanges in the world, providing a platform for buying and selling securities. It caters to a wide range of clients, including individual and institutional investors, as well as corporations. Nasdaq offers various financial products and services, such as the Nasdaq Smart Portfolio, which uses advanced analytics to help investors optimize their stock portfolios. Additionally, Nasdaq supports non-financial marketplaces and is recognized for its efforts in sustainable investment practices. The company earns revenue through transaction and listing fees, along with subscription services for its products. Nasdaq aims for global expansion and innovation, with nearly 40 offices around the world.

New York City, New YorkHeadquarters

1971Year Founded

$9,370.5MTotal Funding

IPOCompany Stage

Data & Analytics, Fintech, Financial ServicesIndustries

5,001-10,000Employees

Risks

Adenza acquisition's high price may affect shareholder confidence and stock performance.

Integration of Metrio's ESG software may face challenges, delaying expected benefits.

Nasdaq's secondary stock offering could lead to stock dilution, affecting shareholder value.

Differentiation

Nasdaq operates one of the world's largest electronic stock exchanges.

Nasdaq offers advanced analytics through its Smart Portfolio for investment optimization.

Nasdaq is a pioneer in sustainable investment practices with a focus on ESG solutions.

Upsides

Nasdaq's acquisition of Adenza expands its financial technology capabilities.

Nasdaq's secondary stock offering could provide capital for strategic investments.

Nasdaq Private Market's Series B financing indicates strong investor confidence.

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