Senior Finance Manager, Service and Continuous Improvement at SharkNinja

Leeds, England, United Kingdom

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Consumer Goods, Manufacturing, FinanceIndustries

Requirements

Strong track record of service delivery leadership
Team management experience
Continuous improvement expertise
Experience leveraging Lean, Six Sigma, or similar methodologies
Ability to lead through collaboration and influence managers and teams
Experience mentoring, guiding, and influencing colleagues at all levels
Knowledge of ERP enhancements, automation, and standardization of finance processes
Expertise in monitoring, tracking, and driving improvement in key service delivery KPIs
Skills in enhancing Voice of the Customer (VOC) programs
Ability to identify, design, and deliver process improvement initiatives
Understanding of internal controls and SOX compliance
Experience supporting audits and adherence to company accounting policies
Capability to support monthly, quarterly, and annual close activities and balance sheet reviews

Responsibilities

Support the EMEA Senior Finance Director and Leadership Team in developing and delivering a regional service strategy
Lead through collaboration and influence, working with managers and teams across operations, service delivery, and support functions
Leverage team leadership experience to mentor, guide, and influence colleagues at all levels
Collaborate with IT and global Finance to drive ERP enhancements, automation, and standardization of finance processes across regions
Monitor, track, and drive improvement in key service delivery KPIs across the EMEA region
Ensure performance standards meet or exceed customer and business expectations
Partner with stakeholders to resolve service challenges and escalate systemic issues to leadership
Enhance the Voice of the Customer (VOC) program, ensuring customer feedback is analyzed, actioned, and embedded in service improvement plans
Lead the identification, design, and delivery of process improvement initiatives across service operations
Embed Lean, Six Sigma, or similar methodologies to improve efficiency, quality, and consistency of service
Champion a culture of continuous improvement across the region, ensuring learnings and best practices are shared and scaled
Partner with technology, data, and operations teams to deliver automation and digital solutions that improve service outcomes
Strengthen internal controls and ensure all service processes and improvements are SOX compliant and meet quality standards
Provide support to ensure adherence to company accounting policies
Support the EMEA Controller in preparing reports, insights, and presentations for senior leadership
Partner with external auditors and support audit deliverables
Support preparation and review of monthly, quarterly, and annual close activities
Assist in review of balance sheet

Skills

Finance Management

Service Excellence

Continuous Improvement

Process Improvement

Leadership

Team Collaboration

KPI Management

Voice of the Customer

Accounting

Strategic Planning

Operational Efficiency

SharkNinja

Designs and manufactures high-performance home appliances

About SharkNinja

SharkNinja designs and manufactures home appliances and cleaning products that aim to make everyday tasks easier and more enjoyable. Their product range includes vacuum cleaners, kitchen appliances, and various household gadgets. These products are engineered to improve efficiency and quality of life for users. SharkNinja stands out from competitors by focusing on high-performance and reliable solutions, which consistently receive positive customer feedback. The company’s goal is to enhance consumer satisfaction and build long-term relationships, encouraging repeat purchases and brand loyalty.

Needham, AlabamaHeadquarters

1994Year Founded

$558.6MTotal Funding

SECONDARYCompany Stage

Industrial & Manufacturing, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Family Planning Benefits

Mental Health Support

Professional Development Budget

Flexible Work Hours

Paid Vacation

Remote Work Options

401(k) Company Match

Health Insurance

Risks

Increased competition from emerging smart home brands threatens market share.

Rising raw material costs could impact SharkNinja's profit margins.

Global chip shortage may delay new product launches.

Differentiation

SharkNinja offers innovative, high-performance home appliances and cleaning products.

The company has a strong global presence with products sold worldwide.

SharkNinja's PowerDetect technology revolutionizes vacuum cleaning efficiency.

Upsides

Smart home integration offers new opportunities for SharkNinja's product compatibility.

The trend towards compact, multi-functional appliances aligns with SharkNinja's offerings.

Growing health and wellness interest boosts demand for SharkNinja's kitchen appliances.

Land your dream remote job 3x faster with AI

Try Jobo Free