Ninja Van

Senior Executive, Operations Excellence

Shah Alam, Selangor, Malaysia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, OperationsIndustries

Requirements

The candidate must possess at least a Degree of equivalent field and at least 3 years of experience in logistics, warehouse, or distribution. They should be proficient in Microsoft Office and Google Workspace, with a good command of English and Malay (spoken and written). A willingness to travel and a desire for continuous learning and improvement are also required.

Responsibilities

The Senior Executive, Operations Excellence will lead and drive continuous improvement initiatives within operations, optimizing processes and enhancing service quality. They will conduct site visits, performance reviews, and lead cross-divisional projects to achieve operational excellence. Responsibilities include managing projects, coaching operations staff, identifying and communicating unresolved problems, advocating for continuous improvement, and championing continuous improvement competitions.

Skills

Microsoft Office

Google Workspace

English

Malay

Project Management

Performance Reviews

Process Optimization

Cross-divisional Projects

Continuous Improvement

Ninja Van

Technology-enabled logistics and delivery services

About Ninja Van

Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.

Key Metrics

Singapore, SingaporeHeadquarters

2014Year Founded

$947.9MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Competitive income compared to the market

Tet bonus , Performance review from 1 - 4 months

Paid social insurance based on full salary

12 days annual leave, 5 days sick leave (with full salary)

High-class AON Health Insurance for manager level

Year End Party, annual Townhall Ceremony

Annual company trip

Attractive team-building activities

Provide laptop for employees

Risks

Increased competition from startups like Toki threatens market share.

Recent layoffs in the tech team may hinder innovation and technology advancement.

Reliance on revolving credit facility suggests potential cash flow challenges.

Differentiation

Ninja Van leverages advanced technology for real-time parcel tracking and delivery scheduling.

The company offers a wide network of drop-off and pick-up points for convenience.

Strategic partnerships with financial institutions enhance service offerings and customer reach.

Upsides

Rising e-commerce in Southeast Asia boosts demand for last-mile delivery services.

Expansion of warehouse facilities improves logistics infrastructure for SME clients.

New leadership appointments indicate a focus on regional growth and development.

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