ServiceNow

Senior Enterprise Architect – Transportation & Logistics Industry Expert

Chicago, Illinois, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Transportation & LogisticsIndustries

Requirements

Candidates should possess 10+ years of enterprise architecture experience with a significant focus on the Transportation and Logistics industry, including areas such as rail, aviation, freight, shipping, public transit, or last-mile delivery. They must have proven success in presales or solution consulting roles, demonstrating the ability to influence customer decisions and shape multi-year transformation journeys. A deep understanding of the ServiceNow platform and its application to architect secure, scalable, and resilient enterprise solutions across IT, customer, operational, and risk workflows is required, along with exceptional communication skills to effectively present architectural concepts to diverse audiences.

Responsibilities

This Senior Enterprise Technical Architect will serve as a trusted advisor to senior executives and architects within the Transportation and Logistics space, aligning platform capabilities with strategic business priorities such as operational resilience, fleet and asset optimization, and regulatory compliance. They will lead the development of cross-functional architecture strategies, deliver executive-level briefings, and drive pre-sales architectural engagements to showcase the value of ServiceNow. Furthermore, the role involves partnering with customer architecture teams to define platform strategy, supporting partner and customer enablement through best practices and reusable assets, and applying industry frameworks to enhance customer architecture maturity.

Skills

Enterprise Architecture
Solution Architecture
Platform Fluency
Digital Transformation
Transportation & Logistics Industry Expertise
Regulatory Compliance
Operational Resilience
Fleet and Asset Optimization
Predictive Maintenance

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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