Senior Manager, Solutions Architecture

Position Overview

• Location Type: Hybrid (In-office Tuesdays, Wednesdays, Thursdays; Remote considered for Eastern Time Zone candidates)
• Employment Type: Full-time
• Salary: (Salary information not provided in the text)

TELUS Digital is a digital product consultancy and the digital division of TELUS, a leading telecommunications provider. We are seeking a Senior Manager, Solutions Architecture to provide architecture leadership in pre-sale and implementation stages with clients and executive partners. This role involves leveraging software delivery experience and technical expertise to architect, plan, and initiate new projects, supporting in-flight projects, and implementing client visions.

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility

Our Senior Manager, Solutions Architecture is an integral part of our Commercial team at WillowTree. To ensure the SA Director can maximize their impact, we are prioritizing candidates who are willing to maintain a weekly in-office presence in a hybrid capacity (Tuesdays, Wednesdays, and Thursdays) in one of our offices: Charlottesville, VA (HQ), Durham, NC, Columbus, OH, Boston, MA. We are open to highly qualified candidates who would like to be considered in a remote capacity for this role, but due to our client distribution and office locations, we are only considering team members who are based in the Eastern Time Zone.

The Opportunity

As a Senior Manager, Solutions Architecture, you’ll provide architecture leadership in both pre-sale and implementation stages with our client and executive partners. You’ll leverage your software delivery experience and technical expertise to architect, plan, and initiate new projects. While working with a delivery team, you’ll support in-flight projects and implement our client partner’s vision. SA Senior Managers bring their dynamic capabilities to a variety of scenarios, such as: speaking with prospective clients about our capabilities, leading architecture and discovery projects for new client initiatives, and working with a delivery team to implement their vision. During downtime, SAs act as roving catalysts to support in-flight projects, with L&D time spent growing their technology expertise in a selected specialization (e.g. AWS). Our Solutions Architecture Senior Managers are senior practitioners who operate in an individual contributor model with indirect leadership across various disciplines.

Responsibilities

• Presale: Lead scoping, technical design, and work with prospective clients.
• Lead architecture and discovery projects for new client initiatives.
• Support in-flight projects and implement client partner’s vision.
• Act as a roving catalyst to support in-flight projects.
• Participate in Learning & Development (L&D) time to grow technology expertise in a selected specialization (e.g., AWS).

Requirements

• (Requirements information not provided in the text)