Humana

Senior Encounter Data Management Professional

San Antonio, Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Health Insurance, HealthcareIndustries

About the Role

Employment Type: Full time

Become a part of our caring community and help us put health first. The Senior Encounter Data Management Professional develops business processes to ensure successful submission and reconciliation of encounter submissions to Medicaid/Medicare. Ensures encounter submissions meet or exceed all compliance standards via analysis of data and develops tools to enhance the encounter acceptance rate by Medicaid/Medicare. Looking for long-term improvements of encounter submission processes. Begins to influence department’s strategy. Make decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

The Senior Encounter Data Management professional ensures data integrity for claims errors that result from the data exchange between Humana and its trading partners, Medicare and Medicaid. The Senior Encounter Data Management Professional will work with department leadership, trading partner owners, and the error resolution team to ensure timely improvements are made regarding Error Submission issues/errors. Additionally, the Senior Encounter Data Management Professional is tasked with problem-solving and clearing roadblocks to any issue that prevents Humana from submitting encounter data information to its trading partners in a timely manner. Must analyze data, trends, system limitations and create long-term improvements and see them through implementation to drive the needed change to improve Encounter Submissions. This involves moderately complex to complex issues where analyzing situations or data requires an in-depth evaluation of variable factors. Use your skills to make an impact.

Required Qualifications

  • 5+ years of medical claims processing/auditing or encounter data management experience
  • Demonstrated deep dive research and analysis skills
  • Prior experience in a fast-paced insurance or health care setting
  • Demonstrated experience working with Medicare and Medicaid programs
  • Ability to manage multiple tasks and deadlines with attention to detail
  • Self-starter, ability to work independently

Preferred Qualifications

  • Bachelor's degree in business, Finance, Operations or other related fields
  • 1+ years of leadership, coaching and/or team leadership experience
  • Demonstrated experience in managing projects effectively
  • Medical claims experience

Additional Information

This position may be required to be onsite a minimum of once per month for collaborative meetings if local to Louisville.

Work-At-Home Requirements:

  • Must have the ability to provide a high-speed DSL or cable modem for a home office.
  • Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
  • A minimum standard speed for optimal performance of 25x10 (25mbps download x 10mbbs upload) is required.
  • Satellite and Wireless Internet service is NOT allowed for this role.
  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format: As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours: 40

Skills

Encounter Data Management
Claims Processing
Auditing
Data Analysis
Business Process Development
Compliance Standards
Error Resolution
Trend Analysis
System Limitations

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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