Benefitfocus Client Relationship Manager
Voya FinancialSalary not specified
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Benefits Administration, Cloud-based Technology, HR ServicesIndustries
Requirements
Candidates should possess 12+ years of client relationship and/or benefit implementation experience, significant health & welfare client relationship management experience, detailed knowledge of employee benefits and related technology solutions, and a leadership style that reflects bswift’s core values. A Bachelor’s Degree from a four-Year College or university, or equivalent combination of education and experience, is required.
Responsibilities
The Client Services Senior Director, Service Delivery will own a book of business representing $5,000,000 to $8,000,000+ in annualized recurring revenue (ARR), directly manage client relationships ensuring delivery quality and timeliness, oversee project plans, governance, and client stewardship, organize regular client meetings, be responsible for contractual compliance and managing financials, hire and equip a team, forecast and manage staffing levels, provide day-to-day guidance to the service delivery team, assist in product strategy rollout, drive efficiency through standard operating procedures and automation, coordinate business strategy with various bswift teams, and assist in sales and marketing efforts while consistently reflecting core values.
Skills
Client Relationship Management
Project Management
Contractual Compliance
Financial Management
Team Leadership
Customer Service
Product Knowledge
bswift
Streamlines employee benefits and HR administration
About bswift
bswift simplifies the management of employee benefits and HR payroll for employers in the United States. They offer services like benefits enrollment and management, helping businesses of all sizes maximize the value of their benefits offerings. What makes bswift different is their focus on client engagement and thought leadership, providing resources and hosting virtual events to assist clients. Their goal is to be a trusted partner in the HR and benefits administration market, ensuring smooth and effective management of employee benefits.
Key Metrics
Chicago, IllinoisHeadquarters
1996Year Founded
$49.6MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees