Senior Director, Product Management at Capital One

Bengaluru, Karnataka, India

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries

Requirements

  • Proficiency in Human Centered approach: Immerse in knowing internal/external customers using empathy and design thinking for broad-scale solutions; model adaptability to evolve product strategy based on trends, insights, and needs
  • Proficiency in Business Focused approach: Deeply understand financial drivers, externalities, and leverage points to identify products/enhancements driving sustainable value; promote data-driven culture for instrumentation, validation, insights, and business management
  • Proficiency in Technology Driven approach: Foster agile discipline and improve delivery via metrics; partner with Technology leaders on architecture for secure, resilient, scalable solutions; govern technology resources by reusing solutions, defining MVPs, and building with extensibility
  • Proficiency in Integrated Problem Solving: Develop and champion bold vision driving outcomes; build frameworks for complex decision-making to enable debate and accelerate right answers
  • Proficiency in Transformational Leadership: Establish long-term product portfolio strategy informed by customer/business needs; drive alignment, secure resources, overcome impediments; attract, grow, empower, and inspire top product talent

Responsibilities

  • Build Vision and Strategy: Develop and socialize data strategy to improve Net Promoter Score for Card Data Platforms by enhancing experience for Data Producers and Consumers (e.g., Data Scientists, Data Engineers, Business Analysts) to unlock value for Card Business
  • Evaluate current state of data environment, data producer and consumer experience
  • Evaluate competitor and marketplace trends (e.g., current use cases, trends, eData roadmaps)
  • Act as Product Leader for Card Data Imperatives to drive adoption of Enterprise Data Platforms in Card
  • Co-own, build, and deliver against next wave of multi-year data imperatives in partnership with Enterprise to make data easy and trustworthy to produce, access, and use
  • Lead Product leaders for Data Observability (Lineage and Quality) and Data Product Interface

Skills

Product Management
Design Thinking
Agile
Data-Driven Decision Making
Customer Empathy
Financial Analysis
Product Strategy

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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