Senior Client Success Manager
Modern Health- Full Time
- Senior (5 to 8 years)
Candidates should possess 10+ years of experience in client success, account management, or consulting within health insurance or healthcare services, with a focus on national or jumbo employer groups. They must have proven success managing complex, self-funded clients in an ASO model, and demonstrate executive presentation skills.
The Senior Director of Client Success and Innovation, ASO, will serve as the executive relationship lead for national and strategic employer clients, driving long-term partnership success and delivering best-in-class client experiences. They will develop and execute strategic account plans focused on engagement, innovation, and measurable value creation, provide consultative guidance on plan performance, benefits strategy, and optimization opportunities, act as a trusted advisor to clients and brokers, identify opportunities for innovation and product integration, collaborate cross-functionally with various teams, represent the voice of the client within Sidecar Health, monitor and report on key performance metrics, lead renewal and growth conversations, and partner with leaders to shape the future of the ASO segment.
Affordable health insurance with price transparency
Sidecar Health provides health insurance plans that focus on affordability and transparency, including options compliant with the Affordable Care Act (ACA). The company allows members to see average cash prices for medical services upfront, helping them make informed decisions and avoid unexpected costs. Revenue is generated through member premiums, which cover medical expenses, while also benefiting from the difference between negotiated cash prices and premiums. Sidecar Health's goal is to empower members to take control of their healthcare expenses with straightforward and cost-effective insurance options.