Senior Director - Business Development at FreshBooks

London, England, United Kingdom

FreshBooks Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Software, SaaSIndustries

Requirements

  • 10+ years of experience in sales and business development, with 5+ years managing top-performing international BDR/SDR teams
  • Proven success in exceeding pipeline targets in fast-paced, high-growth SaaS environments
  • Highly analytical with an algorithmic thinking approach to sales
  • Ability to quickly adapt to new generative AI and automation technologies and integrate them into daily operations at an international scale
  • Deep, practical knowledge of modern outbound strategies, specifically how to deploy GenAI for personalized messaging

Responsibilities

  • Define and execute the international go-to-market strategy for Business Development teams
  • Lead, mentor, and scale a high-performing international team of BDRs and SDRs
  • Ensure successful adoption and optimization of AI/ML tools across all BDR workflows to maximize lead-to-opportunity conversion and achieve ambitious international targets
  • Implement and evolve outbound strategies leveraging predictive lead scoring and buyer intent signals across multiple regions
  • Create dynamic, data-backed playbooks to guide reps on messaging timing and content, enhancing sales efficiency internationally
  • Use AI-driven trend analysis and predictive forecasting to identify pipeline gaps, forecast accurately, and drive business outcomes
  • Provide a strategic, data-centric voice to the executive leadership team
  • Partner cross-functionally with Sales, Marketing, RevOps, and Enablement to align international pipeline generation with company goals
  • Use AI-powered conversation intelligence tools for scalable coaching on messaging, objection handling, and conversion rates
  • Own hiring, onboarding, and culture for a diverse international team, recruiting AI-literate, adaptive talent
  • Foster a culture of innovation and continuous improvement

Skills

Business Development
AI
Machine Learning
GenAI
Pipeline Generation
Go-to-Market Strategy
BDR
SDR
Predictive Scoring
Buyer Intent
Leadership
Team Scaling

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters
2003Year Founded
$149.6MTotal Funding
DEBTCompany Stage
Consumer Software, FintechIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Company Match
Stock Options
Unlimited Paid Time Off
Parental Leave
Home Office Stipend
Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.
Dependency on Stripe's technology could pose risks if Stripe faces issues.
Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.
The company provides mobile-friendly solutions, catering to the rise of remote work.
FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.
The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.
AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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