[Remote] Dealer Business Development Manager at Global Payments

Alaska, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, FintechIndustries

Requirements

2-5 years in Payments OR POS Dealer management OR channel management experience
4-year college degree or equivalent experience
Enjoy problem solving and channel management
Have experience with contracts and negotiations
Extremely organized with professional follow-up habits
Experience with Google Suite, Salesforce.com, LinkedIn, and social media
Hospitality and food service and / or retail experience is helpful
Ability to travel as needed (extensive travel throughout the US, potentially exceeding 24 weeks per year)

Responsibilities

Managing Dealer relationships: Overseeing contracts, quotas, assigned territories, and recruitment/termination processes
Product expertise and training: Thoroughly understanding and effectively communicating all our policies, procedures, and product advantages to enable revenue growth for assigned Dealers
Dealer Program representation: Acting as the primary point of contact for the Dealer Program within your assigned divisions, addressing all Heartland payments-related inquiries
Attention to detail: Ensuring efficient and professional communication and mentorship for all Dealers and prospective Dealers
Resource mastery: Demonstrating in-depth knowledge of all Dealer-facing documentation, including the Dealer Manual, processes, price lists, authorized Dealer list, and training materials
Sales and support: Assisting Dealers in lead submission and fostering relationships with Inside Heartland card and payroll partners
Escalation resolution: Serving as the primary contact for resolving any Dealer-related escalations
Recruit New Dealers to cover all products in all major markets of divisions covered
Foster positive and respectful relationships with all existing Dealers in their division
Touch base with every Dealer in their divisions 1-2 times a month
Strategically coordinate visits timed with events where their Dealers will be present
Responsible for creating community and harmony between individual Dealers and other divisions, such as card and payroll
Serve as an evangelist for the HPOS Dealer Program including recruitment, large end-user opportunities, trade shows, training and new product launches

Skills

Key technologies and capabilities for this role

Dealer ManagementBusiness DevelopmentPayments SolutionsSalesRelationship ManagementProduct TrainingContract ManagementRevenue GrowthLead SubmissionEscalation Resolution

Questions & Answers

Common questions about this position

What experience is required for the Dealer Business Development Manager role?

Candidates need 2-5 years in Payments OR POS Dealer management OR channel management experience, a 4-year college degree or equivalent experience, experience with contracts and negotiations, and must be extremely organized with professional follow-up habits.

Is travel required for this position?

Yes, this position requires extensive travel throughout the US, potentially exceeding 24 weeks per year.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does the company culture emphasize for this role?

The role involves joining a dynamic team driven by passion for success, developing relationships with diverse resellers, merchants, and colleagues, and acting as an evangelist for the HPOS Dealer Program including recruitment, trade shows, training, and new product launches.

What makes a strong candidate for this Dealer Business Development Manager position?

Strong candidates enjoy problem solving and channel management, have experience managing dealer relationships including contracts, quotas, territories, and recruitment, and demonstrate product expertise, attention to detail, and professional communication skills.