Front

Senior Data Analyst

Santiago, Santiago Metropolitan Region, Chile

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Customer Service Software, AI-powered Platforms, Data & AnalyticsIndustries

Requirements

The ideal candidate should possess 5+ years of experience in a quantitative role, such as analytics, consulting, data science, or an equivalent analytical role, with experience conducting quantitative analysis on large datasets. A Bachelor’s, Master’s, or equivalent degree in a quantitative field like Economics, Statistics, Computer Science, or Mathematics is required. Proficiency in SQL for querying large datasets and a strong understanding of statistics are essential, along with familiarity with Python and experience with dbt for data modeling. Experience with BI tools like Looker, Tableau, or Sigma (preferably Omni) is also needed.

Responsibilities

As a Senior Data Analyst, you will support data-driven decision-making within Front's GTM and Corporate organizations through exploratory analysis of various data sources, including prospect, customer, user, financial, and internal people data. You will identify insights and make actionable recommendations, develop and monitor key metrics measuring business health, and support internal data automation and enablement efforts by improving the usability of the data mart and warehouse. Additionally, you will partner with the data engineering team to build internal tools that support the analytical needs of functional data and financial analysts, and contribute to the growth and scale of the data team by improving the design and structure of the data mart and data warehouse.

Skills

Data Analysis
Data Warehousing
Data Mart Design
Exploratory Analysis
Cross-functional Collaboration
Stakeholder Engagement
Business Intelligence
Decision Support

Front

Communication hub for customer relationship management

About Front

Front is a communication hub that helps businesses improve their customer relationships by providing tools for quick and personal responses to inquiries. It organizes messages from various channels, enhances team collaboration, and improves response times, making it especially useful for industries like professional services and B2B technology. The company operates on a subscription-based model, allowing it to offer scalable solutions for both small and large businesses. Front's goal is to empower companies to enhance their customer interactions through efficient communication.

Key Metrics

San Francisco, CaliforniaHeadquarters
2014Year Founded
$197.8MTotal Funding
SERIES_DCompany Stage
Consulting, Enterprise SoftwareIndustries
201-500Employees

Benefits

Competitive compensation - We offer compensation that matches the top talent we hire
Healthcare - We take care of your premiums for medical, dental, and vision
Flexible PTO - Take time to recharge so you can bring your best self to work
401(K) - Invest in your future by saving for retirement
Parental leave - Paid time off for birthing and non-birthing parents alike
Volunteer time off - Take time to give back to our communities
Commuter benefits - Flexible options to make getting to work a little easier
Wellness benefits - We help you prioritize your physical and mental wellness

Risks

Integration with Tai Software may face operational inefficiencies if not managed well.
Cultural clashes from Idiomatic acquisition could affect employee morale and productivity.
Public bug bounty program might expose vulnerabilities if not properly managed.

Differentiation

Front integrates AI to enhance customer insights and personalize communications.
The platform supports diverse industries, from financial services to travel.
Front's subscription model offers scalable solutions for businesses of all sizes.

Upsides

Acquisition of Idiomatic enhances AI capabilities for customer conversation insights.
Partnership with Tai Software boosts operations in the freight broker industry.
Series D funding at $1.7B valuation strengthens financial position and growth potential.

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