ChowNow

Senior Data Analyst

Remote

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Food Delivery & Restaurant TechIndustries

Requirements

Candidates should possess a Bachelor’s degree in a relevant field such as Data Science, Statistics, Mathematics, Computer Science, or a related discipline, and ideally have a Master’s degree. They should have at least five years of experience as a Data Analyst, demonstrating a strong understanding of data analysis techniques and methodologies. Proficiency in SQL is essential, along with experience in building and deploying data visualizations using BI tools like Looker or Tableau. Familiarity with programming languages such as Python or R is highly desirable, as is experience with statistical modeling and predictive analytics.

Responsibilities

As a Senior Data Analyst at ChowNow, you will work closely with cross-functional stakeholders to identify key opportunities, design robust analytical solutions, and deliver impactful insights that inform high-stakes decisions. You will extract and manipulate data using SQL, build scalable dashboards in BI tools, and perform advanced analysis using Python, R, or similar tools. You will translate analytical findings into clear and compelling insights, present to non-technical audiences, and support strategic initiatives by providing ad-hoc analysis, scenario modeling, measurement planning, and business case development.

Skills

Data Analysis
Business Acumen
Analytical Skills
Data Visualization
Cross-functional Collaboration
Strategic Thinking

ChowNow

Online ordering system for independent restaurants

About ChowNow

ChowNow provides online ordering systems specifically designed for independent restaurants. Their service allows restaurants to integrate orders from multiple platforms, including their own websites, Facebook, Google pages, and ChowNow’s own site, into a single centralized hub. This means restaurant owners do not have to manage multiple devices for different order sources. Unlike many competitors that charge high fees for third-party services, ChowNow offers a commission-free model, making it a more affordable option for small to medium-sized independent restaurants. The company generates revenue through subscription fees and service charges, aiming to help restaurant owners streamline their ordering processes and improve the overall customer experience.

Key Metrics

Santa Monica, CaliforniaHeadquarters
2011Year Founded
$62.3MTotal Funding
SERIES_CCompany Stage
Food & Agriculture, Consumer SoftwareIndustries
201-500Employees

Benefits

Comprehensive health plans
Remote office stipend
Mental health coverage
Parental & family leave
Student loan assistance
Employee stock incentive plan
401(k) savings plan
Pet insurance
Fitness stipend

Risks

Increased competition from convenience stores using voice AI technology.
Smart Answering service may face integration challenges with existing restaurant systems.
New leadership may lead to strategic shifts unsettling existing partnerships.

Differentiation

ChowNow offers commission-free online ordering, unlike competitors with high third-party fees.
The platform integrates orders from multiple sources into a centralized hub for restaurants.
ChowNow provides branded apps and marketing support, enhancing restaurant-customer connections.

Upsides

AI-driven voice technology can enhance customer service and reduce labor costs.
Partnership with Dining Alliance offers discounts, lowering operational costs for restaurant partners.
Acquisition of Cuboh improves order management efficiency and accuracy for restaurant partners.

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