Senior Data Analyst

Position Overview

• Location Type: Remote (United States)
• Job Type: Full-time
• Salary: Not Specified

As a Senior Data Analyst at ChowNow, you will contribute to core products and business functions, influencing the future of the company's offerings and service. You will collaborate with cross-functional stakeholders to identify opportunities, design analytical solutions, and deliver insights for high-stakes decisions. The ideal candidate possesses strong business acumen, technical analytical skills, and the ability to translate data into strategic narratives.

In this role, you will go beyond basic reporting to identify root causes, trends, and build predictive models. Responsibilities include extracting and manipulating data using SQL, building dashboards in BI tools (Looker or Tableau), and performing advanced analysis with Python, R, or similar tools. You will also deliver presentations and executive summaries to guide operational and strategic planning.

As an advisor to stakeholders, you will develop and maintain key reporting, translate analytical findings into actionable insights, and present to non-technical audiences. You will also support strategic initiatives through ad-hoc analysis, scenario modeling, measurement planning, and business case development to quantify impact and optimize outcomes.

This role reports to the Senior Business Operations & Strategy Manager and has no direct reports.

Requirements

• Ability to extract and manipulate data using SQL.
• Experience building scalable dashboards in BI tools like Looker or Tableau.
• Proficiency in performing advanced analysis using Python, R, or similar tools.
• Ability to translate analytical findings into clear and compelling insights.
• Experience presenting to non-technical audiences.
• Experience with ad-hoc analysis, scenario modeling, measurement planning, and business case development.
• Strong business acumen.
• Ability to work collaboratively and embrace individuality.
• Proactive and willing to go above and beyond.

Responsibilities

• Work on core products and business functions to shape future development and service.
• Collaborate with cross-functional stakeholders to identify key opportunities.
• Design robust analytical solutions.
• Deliver impactful insights to inform high-stakes decisions.
• Uncover root causes, identify trends, and build predictive models.
• Extract and manipulate data using SQL.
• Build scalable dashboards in BI tools (Looker or Tableau).
• Perform advanced analysis using Python, R, or similar tools.
• Consistently deliver compelling presentations and executive summaries.
• Develop and maintain key reporting.
• Translate analytical findings into clear and compelling insights.
• Present findings to non-technical audiences.
• Support strategic initiatives by providing ad-hoc analysis, scenario modeling, measurement planning, and business case development.
• Quantify impact and optimize outcomes.

Company Information

ChowNow's vision is to become the leading North American platform connecting diners and independent restaurants for at-home dining. The ChowNow Platform offers commission-free ordering for restaurants nationwide and provides diners with access to a wide selection of independent restaurants. Their demand network allows diners to order through platforms like Google, Yelp, Instagram, and Snap. ChowNow also provides white-labeled online ordering systems, including branded websites and iOS/Android apps, for a monthly fee. They have created over 20,000 apps for restaurant partners.

ChowNow's culture is built on fairness, sustainability, and equity. Core company values include diversity, teamwork, and mutual respect. They offer opportunities for employees to make a significant impact and are committed to preserving neighborhood flavor through socially responsible online ordering.

ChowNow values:

• Restaurant Focus: Prioritizing the success of local restaurants.
• Diversity and Inclusivity: Recognizing the importance of diversity and providing equitable support and resources.
• Teamwork and Respect: Fostering an environment where individuality is embraced and every voice is heard.
• Proactiveness: Encouraging employees to go above and beyond and share innovative ideas.