[Remote] Senior Customer Operations Enablement Specialist at AuditBoard

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

3+ years of professional experience supporting multiple cross-functional projects simultaneously for customer-facing SaaS functions (sales, customer success, renewals, customer support)
Experience in training and/or enablement focused on sales
Strong communication and collaboration skills
Ability to analyze training needs and develop specialized content
Experience with learning experience development using various mediums
Familiarity with internal learning management systems
Ability to prepare ongoing reports and dashboards
Experience in developing a communication strategy
Ability to enhance cultural awareness and connectedness within the post-sales organization
Experience in partnering with cross-functional stakeholders

Responsibilities

Facilitate, coordinate, and manage onboarding sessions for new hires
Support for product launches and releases
Facilitate training and learning experiences to support product launches
Collaborate with cross-functional stakeholders to analyze training needs
Develop specialized content to address team training requirements
Deliver engaging learning experiences using various mediums
Manage training courses within the internal learning management system
Prepare ongoing reports and dashboards linking onboarding efforts with ramp time, satisfaction, knowledge comprehension, and skill certification
Develop a communication strategy to highlight changes to systems, processes, and reporting
Partner with the HR/People team to develop initiatives to enhance cultural awareness within the post-sales organization

Skills

AuditBoard

GRC software for audit and compliance

About AuditBoard

AuditBoard provides Governance, Risk, and Compliance (GRC) software solutions for large enterprises, including many Fortune 500 companies. Its platform automates and manages audit, risk, and compliance programs in real time, enabling teams to collaborate and report from anywhere. The company operates on a Software-as-a-Service (SaaS) model, offering specialized modules for different GRC aspects, which simplifies complex tasks and improves efficiency. AuditBoard's goal is to empower organizations to effectively manage their compliance and risk management needs.

Cerritos, CaliforniaHeadquarters

2014Year Founded

$42.4MTotal Funding

BUYOUTCompany Stage

Enterprise Software, Financial ServicesIndustries

501-1,000Employees

Risks

Increased competition from emerging GRC software providers could erode market share.

Rapid technological advancements may require costly updates to remain competitive.

Cybersecurity threats targeting cloud-based platforms could damage reputation and client trust.

Differentiation

AuditBoard offers a fully integrated GRC platform for large enterprises.

The platform provides real-time collaboration and reporting capabilities for remote work environments.

AuditBoard's SaaS model ensures continuous updates and improvements to its software.

Upsides

AuditBoard ranked #1 in enterprise Security Compliance in G2 Winter 2025 Grid Report.

The company was named 'Overall Risk Management Solution of the Year' in 2024.

AuditBoard's new analytics suite enhances data insights for customers.

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