[Remote] Training Manager at Keeper Security

Chicago, Illinois, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

5+ years of experience in customer education, training, or instructional design within a SaaS or technology company
2+ years of experience managing a global training team or enablement function
Proven experience creating and maintaining LMS-based training programs (e.g., Docebo, SAP Litmos, or similar)
Strong background in content creation for diverse audiences and learning formats (written, video, interactive)
Experience working with multilingual training delivery and content localization
Excellent project management skills with the ability to handle multiple priorities
Strong communication and leadership skills, with a passion for customer enablement and education
Bachelor’s degree in Education, Instructional Design, Business, or related field (or equivalent experience)
Preferred Instructional design certifications (e.g., CPLP, APTD, or ATD)
Familiarity with cybersecurity or IT/SaaS product environments
Experience in knowledge management platforms and video-based learning
Background in adult learning theory or user adoption strategies

Responsibilities

Curate, develop, and manage engaging adoption and enablement content for end users, admins, and technical audiences
Own the lifecycle and maintenance of content hosted in Keeper’s LMS, ensuring onboarding modules are always up-to-date and localized
Lead and scale a global training team, driving strategy, execution, performance metrics, and professional development
Coordinate translation and localization of training content in alignment with Keeper’s multilingual product availability
Establish and maintain a scalable process for delivering live and asynchronous training experiences
Collaborate with cross-functional stakeholders to align content with product updates, support trends, and customer needs
Define and monitor success metrics for training engagement and effectiveness
Advocate for continuous improvement in training tools, delivery methods, and learner outcomes

Skills

Keeper Security

Cybersecurity solutions for data protection

About Keeper Security

Keeper Security provides cybersecurity solutions aimed at protecting sensitive data for individuals and businesses. Its main product is a zero-knowledge security platform, which means that the company cannot access the data stored by its users, ensuring high levels of privacy and security. This platform is scalable, allowing it to adapt to the needs of various organizations, from small businesses to large enterprises. Unlike many competitors, Keeper Security is recognized for its extensive audits and certifications, which enhance user trust. The company operates on a subscription-based model, offering tailored plans for personal, family, student, business, and enterprise use, with options for multi-year commitments that provide savings. The goal of Keeper Security is to deliver reliable data protection while ensuring continuous updates and support for its users.

Chicago, IllinoisHeadquarters

2011Year Founded

$58.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

CybersecurityIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Emerging cybersecurity startups could erode Keeper's market share.

AI-driven cyber threats require Keeper to continuously adapt its security protocols.

Regulatory scrutiny on data privacy may increase Keeper's compliance costs.

Differentiation

Keeper Security offers a zero-knowledge security platform ensuring maximum data privacy.

The company is SOC-2 and ISO 27001 certified, enhancing trust and reliability.

Keeper's subscription model provides continuous updates and tailored plans for diverse customer needs.

Upsides

Growing demand for zero-trust architecture boosts Keeper's market potential.

Strategic partnerships, like with Sherweb, expand Keeper's market reach.

Increased cybersecurity needs in sectors like legal and sports enhance Keeper's relevance.

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