Crypto.com

Senior /CRM Specialist (9 month contract)

Seoul, South Korea

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Crypto & Web3Industries

Requirements

Candidates must have a minimum of 3 years of experience in growth, marketing, CRM, or Business Analyst roles, familiarity with CRM software such as Braze, Hubspot, or Salesforce, and a robust knowledge of digital assets, trading, and derivatives. Interest in and familiarity with financial news is preferred, along with excellent command of English and Mandarin proficiency as a bonus.

Responsibilities

The Senior / CRM Specialist will collaborate with cross-functional teams to develop effective go-to-market strategies, assist the CRM Manager in planning and executing CRM and campaign programs, manage the end-to-end segmentation, automation, optimization, evaluation, and reporting of the user lifecycle, drive platform retention, loyalty, engagement, and usage metrics, analyze and enhance CRM initiatives through A/B testing, and demonstrate a strong sense of ownership, responsibility, and commitment.

Skills

CRM software

Braze

Hubspot

Salesforce

Digital assets

Trading

Derivatives

Project management

Communication skills

English

Mandarin

A/B testing

Crypto.com

Cryptocurrency trading and financial services platform

About Crypto.com

Crypto.com provides a platform for trading and managing cryptocurrencies, catering to over 100 million customers worldwide. Users can buy, sell, and store various cryptocurrencies while benefiting from services like transaction processing and card issuance. The platform generates revenue primarily through transaction fees and premium services, ensuring a secure and user-friendly experience. What sets Crypto.com apart from its competitors is its strong focus on regulatory compliance, security, and privacy certifications, which builds trust among users. The company's goal is to accelerate cryptocurrency adoption, aiming to have 'Cryptocurrency in Every Wallet™' and to support builders and entrepreneurs in creating a more equitable digital ecosystem.

Key Metrics

Central and Western District, Hong KongHeadquarters

2016Year Founded

$24.3MTotal Funding

SERIES_ACompany Stage

Fintech, Crypto & Web3Industries

5,001-10,000Employees

Benefits

Competitive compensation package.

Huge responsibilities from Day 1: Be the owner of your own learning curve. The possibilities are limitless and depend on you

International company and team

Risks

Regulatory challenges in South Korea could pose compliance risks.

Integration of traditional financial instruments may expose new regulatory risks.

Expansion into Dubai involves navigating complex regulatory landscapes.

Differentiation

Crypto.com offers the world's largest crypto card program with Visa.

The company integrates traditional finance with crypto through strategic acquisitions.

Crypto.com is a leader in regulatory compliance, security, and privacy certifications.

Upsides

Acquisition of Orion expands product offerings in the UAE's crypto-friendly environment.

Growing interest in crypto-based loyalty programs enhances Visa card offerings.

Eco-friendly blockchain solutions align with Crypto.com's sustainability goals.

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