CRM & Community Lifecycle Lead
Sui Foundation130,000 - 180,000 USD/year
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Non-ProfitIndustries
Requirements
Candidates should possess a Bachelor's degree in a relevant field, along with at least 5 years of experience in CRM administration, specifically with CiviCRM, and a strong understanding of non-profit fundraising operations. They should also have experience with scripting and automation, and familiarity with data management and governance principles.
Responsibilities
The Senior CRM Administrator will oversee the user support lifecycle for CiviCRM and Acoustic, developing user documentation, training fundraising staff, and troubleshooting user issues. They will customize the CiviCRM and Acoustic platforms based on business needs, manage user accounts and access controls, maintain data quality, gather requirements for configurations and integrations, and collaborate with the Data Engineer to ensure data accuracy and completeness.
Skills
CRM administration
CiviCRM
Data management
Data governance
Scripting
Automation
Troubleshooting
User training
Fundraising operations
Wikimedia Foundation
Operates Wikipedia and free knowledge projects
About Wikimedia Foundation
The Wikimedia Foundation operates Wikipedia and other free knowledge projects, aiming to create a world where everyone can freely access and share knowledge. It provides a platform for users to read, contribute, and share content, while also supporting the volunteer communities that help maintain these projects. The foundation is funded by donations from individuals and institutions, emphasizing its nonprofit status. Unlike many other organizations, it focuses on making knowledge accessible to all without charge, advocating for policies that support free knowledge initiatives. Its goal is to empower individuals to contribute to and benefit from a collective pool of knowledge.
Key Metrics
San Francisco, CaliforniaHeadquarters
2003Year Founded
$145.9MTotal Funding
GRANTCompany Stage
Social Impact, EducationIndustries
501-1,000Employees