Senior Salesforce Administrator

Position Overview

• Location Type: Preferred to sit in Austin, Texas
• Job Type: Full-time
• Salary: Not specified

AffiniPay is seeking a Salesforce Administrator to manage the configuration, design, and functionality of their Salesforce.com platform, which is utilized across sales, marketing, and operations. The ideal candidate is Salesforce certified, experienced with API integrations, and possesses strong collaborative and problem-solving skills.

Requirements

• Salesforce Administrator Certification (Required) / Advanced Administrator (Preferred)
• 2+ years of solid hands-on experience in Salesforce administration
• Experience in Salesforce Lightning UI Design
• Strong understanding of API / Integration configurations through installed managed packages and middleware applications like Workato or Zapier
• Strong business analysis and functional experience, including requirements gathering, creating solutions, and/or deploying solutions to end users
• Strong attention to detail and excellent problem-solving skills
• Strong verbal and written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
• Understanding of and experience with Salesforce architecture and API
• A bachelor's degree in computer science or equivalent work experience
• Proficient in English

Responsibilities

• Responsible for configuration, design, functionality, and end-user support of the Salesforce.com platform
• Configure Profiles, Roles, Permission Sets, and Sharing Settings to support 300+ users
• Collaborate with other SFDC administrators/developers to configure and maintain best practice architecture, custom objects, record types, fields, page layouts, formulas, data validation rules, flows, approval processes, and installed packages within Salesforce and integrated systems
• Manage, support, and implement integrations of applications connected to Salesforce, including Marketo, Intercom, Zuora, Zoom, Outreach, Gong, OKTA, etc.
• Maintain overall Salesforce system health and configuration in development, QA, UAT, and production environments
• Manage multiple competing priorities through effective organization and communication
• Provide end-user support and training to ensure effective use of the platform
• Document processes, best practices, and solutions for both technical and non-technical users

Company Information

AffiniPay is a leading fintech company based in Austin, Texas. As the market leader in professional services payments and practice management software, AffiniPay's tech products serve legal, accounting, architectural, engineering, and construction firms. AffiniPay has been recognized as one of Inc. 5000’s fastest-growing companies in the U.S. for 13 consecutive years. Founded in 2005, AffiniPay’s mission is to build technology products that help professionals focus on the work they love. Their portfolio includes MyCase (Legal Practice Management Software), CASEpeer (Practice Management for Personal Injury Firms), Docketwise (Immigration & Case Management Software), LawPay (Legal), AffiniPay for Associations (Associations), CPACharge (Accounting Professionals), and ClientPay (Architect, Engineer, and Construction). AffiniPay's products serve over one hundred thousand users.