Senior Campaign Specialist
dbt Labs- Full Time
- Senior (5 to 8 years)
Candidates should possess at least 2 years of professional experience working with non-profit organizations, CRMs, fundraising, facilitation, and development, along with knowledge of industry and fundraising best practices. Advanced knowledge of coaching/consulting processes and procedures is required, as well as strong analytical and decision-making skills to assess customer consulting needs and recommend solutions.
As a Database Consulting Services Specialist, you will guide nonprofits in the best practice use of their CRM and support them as they strategically work towards their fundraising goals, executing consulting tasks in a timely manner with high accuracy. You will actively mentor the team in the development of the overall consulting curriculum, webinars, or one-to-many sessions, strategically work with nonprofits on their fundraising goals by recommending options to assess their knowledge gaps and potential learning paths, maintain high satisfaction ratings from nonprofits, and work with Customer Success to nurture a high retention percentage of the nonprofits in your portfolio. Additionally, you will stay up-to-date on the latest for the Bloomerang CRM product, respond to team and client communications in a timely manner, and manage and maintain various software tools.
Donor management software for nonprofits
Bloomerang provides donor management software specifically designed for nonprofit organizations to improve their relationships with donors. The software offers a detailed overview of donor engagement by analyzing past interactions, which helps nonprofits identify their most promising prospects and retain existing donors. Bloomerang's tools include donor data management, social media monitoring, and straightforward reporting features, all aimed at enhancing donor engagement and retention. Unlike many competitors, Bloomerang emphasizes user-friendliness, requiring little training, making it ideal for organizations that experience high staff turnover. The company operates on a subscription model, generating revenue through software licenses, and its primary goal is to reduce donor attrition and increase revenue for its clients by implementing best practices in donor engagement.