Senior Customer Success Manager- Life Sciences
H1Salary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
NoVisa
Biotechnology, Enterprise Software, HealthcareIndustries
Requirements
Candidates should possess 8+ years of experience implementing and/or supporting LIMS systems, with a proven track record of delivering subject matter expertise on implementation methodology and driving best practices. Demonstrated expertise in customer leadership is also required.
Responsibilities
As a Senior Consultant, you will lead life sciences customers in the implementation of Vault Quality Suite applications to ensure customer success, guide customers on enhancing their platforms with cloud-based software applications, define strategies and implementation programs for deploying Veeva Vault LIMS, manage project planning, lead and motivate a cross-functional team, track project budgets, serve as the primary customer liaison, mentor project team members, and represent Professional Services across multiple engagements.
Skills
LIMS Implementation
GMP
Cloud Solutions
SaaS
Software Implementation
Customer Facing
Veeva Systems
Quality and regulatory software solutions provider
About Veeva Systems
Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.
Key Metrics
Pleasanton, CaliforniaHeadquarters
2007Year Founded
$6.8MTotal Funding
IPOCompany Stage
Enterprise Software, Healthcare, Consumer GoodsIndustries
5,001-10,000Employees