[Remote] Advisory Solution Consultant - Life Sciences at ServiceNow

Newark, New Jersey, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

7+ years of pre-sales solution consulting or sales engineering experience
Strong Pre-sales experience, ITSM & ITOM experience advantageous
Experience selling into and/or working with Pharma/Life Sciences
Mastery of the Sales process and trusted advisor for account representative
Technical expertise in web technology and the ability to learn new technology
Exceptional communication and presentation skills
Understanding of and experience selling to enterprise IT architecture
Background in ITIL, Service Management, Asset Management, IT Management, IT Operations Management
Experience in leveraging or critically thinking about how to integrate AI into work processes

Responsibilities

Assist sales personnel in the qualification of enterprise customer needs and performing pre-demo needs analysis
Participation on strategic accounts as the lead technical advisor
Demonstrate the product, both standard and tailored to prospects and existing customers
Generate product demo scripts and scenarios and maintain demonstration environment(s)
Scoping and delivering Proof of Concept/Proof of Value engagements
Responding to Request for Information/Proposal documents
Staying current on product developments/releases
Supporting Marketing events – user conferences, trade shows, webinars, etc
Staying current on competitive analyses
Understanding business and technical problems addressed by the products
Conduct transition briefing with Sales Personnel and Professional Services
Act as the ServiceNow subject matter expert at Executive briefings/marketing events

Skills

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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