Senior Client Implementation Lead (Operation Transformation) at Kraken

Tokyo, Japan

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, Utilities, TechnologyIndustries

Requirements

Experience leading overall projects on operating models (e.g., organization and execution of processes)
Experience managing operating environments
Direct responsibility or experience in coordinating, managing, building, and delivering cultural change programmes
Ability to work in partnership with technology teams, Product Managers, and client teams
Deep knowledge and embodiment of Kraken’s ways of working
Skills in identifying problems and creating solutions
Experience facilitating workshops and training
Strong communication skills to effectively convey concepts to clients
Ability to integrate technology, people, and processes to drive business cultural change and innovation

Responsibilities

Lead projects on operating models (how things are organized and executed)
Lead projects on operating environments
Coordinate, manage, build, and deliver Kraken’s cultural change programmes alongside the client
Partner with technology teams, Product Managers, and client teams
Identify problems and create solutions
Conduct workshops and training
Effectively communicate Kraken ways of working to clients
Bring together technology, people, and processes to innovate business cultural change for clients

Skills

Project Management

Operational Transformation

Change Management

Workshops

Training

Stakeholder Management

Operating Model

Cultural Change

Process Innovation

Kraken

Cryptocurrency exchange for buying and trading

About Kraken

Kraken is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. It offers features that cater to both beginners and experienced traders, making it easy to navigate the cryptocurrency market. Users can execute trades with high liquidity, which means their transactions are completed quickly. The platform charges low transaction fees, sometimes as low as 0%, helping users keep more of their profits. Kraken also provides advanced charting tools to help investors track their investments effectively. Security is a major focus, with multiple protective measures in place to keep user assets safe. The platform supports 70 different asset pairs and is continuously expanding its offerings. Additionally, Kraken offers 24/7 global support to assist users with any questions or issues.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$108.5MTotal Funding

SERIES_CCompany Stage

Crypto & Web3, Financial ServicesIndustries

501-1,000Employees

Benefits

Competitive salary and equity plan

401k contribution plan

Vacation & Generous PTO

Paid Tranings

Risks

Increased competition from Binance and Coinbase could impact Kraken's market share.

Regulatory scrutiny in the EU may raise Kraken's compliance costs.

The volatility of cryptocurrency prices can affect Kraken's revenue from transaction fees.

Differentiation

Kraken offers both spot and futures trading for over 40 digital assets.

The platform provides advanced charting tools for professional traders and technical analysts.

Kraken's 24/7 global support ensures assistance for users at any time.

Upsides

Kraken's acquisition of Staked enhances its staking services for consumers and institutions.

Sponsorship deals with major soccer clubs boost Kraken's visibility and brand recognition.

The rise of crypto derivatives attracts advanced traders to Kraken's sophisticated tools.

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