Senior Business Solution Architect

Position Overview

• Location Type: [Not specified]
• Job Type: Full time
• Salary: [Not specified]

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary: We are currently seeking a Senior Business Solutions Architect to join our growing Professional Services team in the UK.

What your team does: ShareDo, part of Clio, is a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes. We are currently targeting mid to large law firms who use ShareDo as their Case Management System to streamline processes, maximize margin, and provide improved client experiences.

In March 2025, Clio, the global leader in cloud-based legal technology, announced the strategic acquisition of ShareDo. Headquartered in Vancouver, Canada, Clio has offices in Toronto, Calgary, Dublin, Manchester, and Sydney, with a global workforce of 1,400+ employees.

At ShareDo, Business Solution Architects are trusted experts within our Professional Services team. You'll own end-to-end client solutions and take the lead on developing and driving a specific solution domain — what we call accelerators — such as real estate, corporate law, disputes, insurance claims, debt recovery, or insolvency.

This is a hands-on, delivery-focused role that blends implementation consulting, domain leadership, and product influence. You’ll design and configure ShareDo’s platform in close partnership with clients, guide them through adoption, and help shape both the product and our solution strategy across the business.

We’re looking for someone who combines a deep understanding of their domain with a passion for solving problems, creating value, and pushing beyond what’s expected.

What you’ll work on:

Solution Design & Implementation

• Work with clients to understand their business requirements and map them to ShareDo’s platform through structured discovery and solution design.
• Configure work types, workflows, forms, and document templates in a low-code environment, while coaching clients to develop their own configuration capabilities.
• Lead delivery throughout the implementation lifecycle — from initial workshops to configuration, training, and go-live — ensuring timelines and estimates are met.

Domain Leadership & Accelerator Ownership

• Own a specific solution area (accelerator) and be the functional expert in that domain. Use your experience to define best practice, drive innovation, and shape the future of the solution.
• Continuously evolve and improve accelerators based on client feedback, emerging trends, and real-world implementation experience.

Enterprise Architecture & Integration Advisory

• Help clients understand how ShareDo fits into their broader enterprise architecture, including integrations, data models, and system dependencies.
• Make recommendations around data and integration architecture that support scalable, maintainable solutions.

Product Influence & Change Management

• Feed client and domain insight into the product roadmap, influencing core features and product strategy.
• Support adoption and change through mentoring, training, and proactive client engagement — helping ensure solutions are not only implemented, but embraced.
• Contribute to pre-sales efforts where required, including demos and prototype builds to showcase ShareDo’s potential.

What you may have:

Domain Specialist with Vision

• You’re recognised as a subject matter expert in your field — whether that’s legal process design, insurance claims, corporate law, or another area — and you know what “great” looks like. You bring insight, depth, and a drive to keep improving.

Hands-On and Delivery-Oriented

• You’re someone who makes things happen. You’re comfortable getting into the detail of configuration, supporting clients directly, and taking responsibility for successful delivery.

Consultative and Commercial

• You’re a confident communicator