Data Analyst

Position Overview

FourKites is seeking a Data Analyst to support business intelligence and analytics efforts across the organization. This role will identify opportunities for improvement through data-driven decision-making. The analyst will join the Customer Operations team, align with the US Central time zone, and collaborate cross-functionally with sales, product, operations, and engineering.

Responsibilities

• Data Mining: Utilize state-of-the-art methods for data mining.
• Data Enhancement: Extend company data with third-party sources as needed.
• Data Collection Procedures: Enhance data collection procedures to include relevant information for building analytic systems, including robust ETL processes.
• Data Integrity: Process, cleanse, and verify the integrity of data used for analysis.
• Ad-hoc Analysis: Perform ad-hoc analyses and present results and insights clearly.
• Anomaly Detection: Create automated anomaly detection systems and continuously track their performance.
• Performance Baselines & Dashboards: Establish performance baselines, build dashboards, and transform data using SQL/Python programming and Salesforce plugins.
• Performance Analysis: Analyze performance in terms of revenue, cost, and service to identify optimization opportunities, maintain efficiency, and minimize cost.
• Metric Guidance: Provide guidance on developing performance metrics, required data structures, and connecting them to business goals and objectives.
• Leadership Support: Support ad-hoc requests from the leadership team by providing data-driven conclusions and recommendations to drive customer retention and growth.

Requirements

• Education:
  • Bachelor’s degree in Mathematics, Business, Economics, or other related fields.
  • Preferred Master’s degree in Data Analytics or a related field.
• Experience:
  • 5 years of related work experience in data analytics, sales operations, management consulting, or supply chain management.
• Skills:
  • Strong analytical, problem-solving, and quantitative analysis skills using structured and unstructured data.
  • Excellent business acumen with the ability to translate technical findings into clear business recommendations and identify key metrics.
  • SQL Proficiency: Master complex queries, data modeling, and optimization.
  • Python/R Expertise: Ability to build analysis pipelines, automate data processes, and create statistical models.
  • Data Visualization: Experience creating compelling dashboards with tools like Tableau or similar BI tools.
  • Salesforce Analytics Expertise: Utilize Salesforce Analytics Cloud (Einstein Analytics) for actionable dashboards and customer insights.
  • Technical Knowledge: Working knowledge of Microsoft Azure or AWS, Salesforce, Jira, and Confluence. Solid knowledge of database, data lake, data analytics, and visualization tools.
  • Strong written and verbal communication skills.
  • Strong planning, project management, and organizational skills.
  • High attention to quality and detail, with the ability to pivot to scrappy solutions when needed.
  • Ability to work independently or within a team in a fast-paced environment.

Company Information

FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory, and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance.

At FourKites, we tackle complex challenges with real-world impacts, from delivering medical supplies for Cardinal Health to ensuring groceries for Walmart. Our platform helps customers operate global supply chains that are efficient, agile, and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy, and values inclusivity.

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