WillowTree

Senior Business Development Executive, Zendesk

Boston, Massachusetts, United States

WillowTree Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
InternshipJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates should possess a minimum of 7 years of experience in a sales leadership role within the SaaS or customer service technology space, with direct experience working with Zendesk products and solutions. They should have a deep understanding of CRM platforms and modern sales technologies.

Responsibilities

The Senior Business Development Executive will oversee the development and execution of sales strategies to exceed revenue targets and KPIs, own the full sales cycle—from lead qualification to contract negotiation and closure, develop and implement effective sales strategies to grow market presence and maximize revenue opportunities, foster strong client relationships, ensuring high satisfaction and long-term account growth, monitor and report on sales performance metrics, leveraging data to inform decisions and drive continuous improvement, and collaborate with marketing, business development, and product teams to streamline sales operations and enhance go-to-market strategies.

Skills

Business Development
Client Engagement
Sales Strategies
Relationship Management
Digital Ecosystem
Customer Experience
Digital Solutions

WillowTree

Mobile app and web development services

About WillowTree

WillowTree helps clients leverage mobile technologies by guiding them from the initial strategy phase to the launch of mobile products. The company offers a comprehensive range of services, including app development, web development, and digital product design, ensuring that all recommendations are grounded in practical build costs and timelines. WillowTree's team is equipped to handle every stage of product development, from strategy and design to testing and growth. Unlike many competitors, WillowTree focuses on a holistic approach that combines strategic insight with technical expertise, serving high-profile clients like 21st Century Fox and PepsiCo. The goal of WillowTree is to empower businesses to fully realize the potential of mobile technology in their operations.

Key Metrics

Charlottesville, VirginiaHeadquarters
2007Year Founded
ACQUISITIONCompany Stage
Consulting, Consumer Software, DesignIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Flexible Work Hours
Hybrid Work Options
Paid Vacation
Parental Leave
Employee Assistance Program (EAP)
Employee Share Purchase Plan

Risks

Increased competition in digital consultancy may dilute WillowTree's market share.
Integration challenges with acquisitions like PoaTek and Maark LLC could cause inefficiencies.
Reliance on OpenAI's ChatGPT poses risks if licensing or technology changes.

Differentiation

WillowTree integrates enterprise-grade functionality with top-tier consumer UX in mobile apps.
The company has a strong portfolio with Fortune 500 clients like GE and PepsiCo.
WillowTree is recognized for its expertise in conversational AI and voice technology integration.

Upsides

Growing demand for mobile-first strategies boosts WillowTree's app development services.
Expansion in IoT market offers opportunities for connected device solutions.
Rising focus on UX design enhances customer satisfaction and retention.

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