Senior Business Account Executive SMB Direct Sales (Outside Sales) West Houston (Bear Creek) at Comcast

Houston, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, TechnologyIndustries

Requirements

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management, including development of local business partnerships and organizational affiliations
Proficiency in prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships
Consultative sales approach to identify improvement areas for prospects' communication
Ability to maintain quality sales records and prepare sales/activity reports
Capacity to manage a high-activity comprehensive business plan and pipeline of qualified prospects
Team collaboration with technical, customer service, and support staff
Adherence to company standards, business professionalism, punctual/regular attendance
Enthusiasm for learning, using, and advocating Comcast technology/products/services
Commitment to Operating Principles, customer experience ownership, teamwork, Net Promoter System participation, driving results/growth, and respect

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions (PRI, Hosted PBX, multi-location)
Promote bundled products for optimal customer solutions
Achieve and exceed departmental financial and unit sales targets
Develop territory through local business partnerships, organizational affiliations, and enhancement of Comcast positioning/brand
Generate new leads via prospecting (cold calling, canvassing, referrals, partners)
Conduct consultative process to enhance prospects' internal/external communication
Maintain customer satisfaction and positive Comcast experience impression
Manage defined territory with high activity and business plan
Team with support staffs for end-to-end customer sales/satisfaction and revenue growth
Consistently maintain pipeline yielding quota performance and above
Stay knowledgeable on products/services to facilitate sales
Prepare sales/activity reports as required
Perform other duties as assigned

Skills

Key technologies and capabilities for this role

Cold CallingCanvassingProspectingSales PresentationsTerritory DevelopmentB2B SalesPRIHosted PBXLead GenerationCustomer Satisfaction

Questions & Answers

Common questions about this position

Is this a remote position or does it require office presence?

This is an outside sales role based in West Houston (Bear Creek) involving face-to-face sales presentations and territory management, indicating it is not remote.

What are the key responsibilities for this role?

Key responsibilities include selling Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, generating new leads through cold calling and referrals, delivering face-to-face sales presentations, and focusing on advanced solutions like PRI and Hosted PBX.

What sales skills are required for this position?

The role requires skills in territory management, consultative selling to identify communication improvements, lead generation via cold calling and partnerships, and delivering sales presentations with knowledge of Comcast products.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation, revolutionizing industries, and leading in media and technology, with a fast-paced environment driven by remarkable people.

What makes a strong candidate for this sales role?

A strong candidate excels in outside sales, territory management, lead generation through cold calling and networking, consultative selling of advanced telecom solutions, and achieving sales quotas while maintaining customer satisfaction.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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