Senior Business Account Executive, SMB Direct Sales (Outside Sales) at Comcast

Memphis, Tennessee, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, TechnologyIndustries

Requirements

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management with a high activity and comprehensive business plan
Experience in consultative sales process to identify improvement areas for customer communications
Punctual, regular, and consistent attendance
Adherence to company standards and business professionalism
Enthusiasm for learning and advocating Comcast's technology, products, and services
Ability to work as a team and collaborate with technical, customer service, and support staff

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions like PRI, Hosted PBX, and multi-location opportunities
Develop territory through local business partnerships, organizational affiliations, and enhancement of Comcast positioning and brand
Generate new leads via prospecting activities including cold calling, canvassing, customer referrals, and partner relationships
Maintain quality sales records and prepare sales and activity reports
Ensure customer satisfaction and support a positive Comcast Experience
Manage a pipeline of qualified prospects to achieve and exceed monthly sales quotas and business quality objectives
Team with technical, customer service, and support staff to drive new revenue growth
Promote bundled products for optimal customer solutions
Stay abreast of competitive landscape to position Comcast Business Services effectively
Understand and apply Operating Principles, own the customer experience, participate in Net Promoter System, drive results, and respect others
Other duties as assigned

Skills

Key technologies and capabilities for this role

Cold CallingCanvassingProspectingSales PresentationsTerritory DevelopmentPRIHosted PBXSMB SalesCustomer SatisfactionBusiness Development

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What key skills are needed for this Senior Business Account Executive role?

Key skills include territory development, cold calling and prospecting, delivering face-to-face sales presentations, consultative selling, and maintaining a pipeline of qualified prospects.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation, revolutionizing industries, and leading in media and technology, with a fast-paced environment driven by remarkable people.

What makes a strong candidate for this sales role?

Strong candidates excel in outside sales to SMBs, have experience with advanced communications solutions like PRI and Hosted PBX, can generate leads through cold calling and partnerships, and consistently exceed sales quotas.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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