Senior Business Account Executive, SMB Direct Sales (Outside Sales) at Comcast

Menlo Park, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Punctual, regular, and consistent attendance
Adherence to company standards and business professionalism
Enthusiasm for learning, using, and advocating Comcast's technology, products, and services
Alignment with Operating Principles, customer-first mindset, teamwork, Net Promoter System participation, and results-driven approach

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions like PRI, Hosted PBX, and multi-location opportunities
Promote bundled products to provide optimal customer solutions
Achieve and exceed departmental financial and unit sales targets
Develop and manage territory, including local business partnerships, organizational affiliations, and enhancement of Comcast positioning and brand
Generate new leads through prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships
Maintain quality sales records and prepare sales and activity reports
Ensure customer satisfaction and a positive Comcast experience
Identify improvement areas through consultative processes to enhance prospect communication
Maintain a pipeline of qualified prospects to meet or exceed monthly quota
Team with technical, customer service, and support staff to drive new revenue growth
Stay abreast of Comcast products, competitive landscape, and emerging technologies
Perform other duties as assigned

Skills

Sales Presentations

Cold Calling

Prospecting

Territory Development

Business Partnerships

Customer Satisfaction

PRI

Hosted PBX

Bundled Products Sales

Lead Generation

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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