Senior Business Account Executive, SMB Direct Sales (Outside Sales) at Comcast

Millersville, Maryland, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management and development of local business partnerships/organizational affiliations
Experience in new acquisition sales to small and mid-size businesses
Proficiency in lead generation through cold calling, canvassing, customer referrals, and partner relationships
Consultative sales approach to identify improvement areas for customer communications
Ability to maintain a pipeline of qualified prospects to meet/exceed monthly quota
Adherence to company standards and business professionalism
Punctual, regular, and consistent attendance
Alignment with Operating Principles: own customer experience, know products/technology, win as a team, participate in Net Promoter System, drive results/growth

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions (PRI, Hosted PBX, multi-location)
Promote bundled products for optimal customer solutions
Achieve and exceed departmental financial and unit sales targets
Develop territory through local business partnerships, organizational affiliations, and brand enhancement
Maintain quality sales records and prepare sales/activity reports
Ensure customer satisfaction and positive Comcast experience
Generate new leads via prospecting activities (cold calling, canvassing, referrals, partners)
Manage territory with high activity and comprehensive business plan
Team with technical, customer service, and support staff for end-to-end sales and satisfaction
Stay abreast of Comcast products, competitive landscape, and technologies
Perform other duties as assigned

Skills

Key technologies and capabilities for this role

Direct SalesOutside SalesCold CallingCanvassingProspectingSales PresentationsTerritory DevelopmentPRIHosted PBXBundled ProductsCustomer Satisfaction

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This information is not specified in the job description.

What are the key skills required for this Senior Business Account Executive role?

Key skills include territory development, cold calling and prospecting, delivering face-to-face sales presentations, consultative selling to identify communication improvements, and maintaining a pipeline of qualified prospects.

What is the compensation or salary for this position?

This information is not specified in the job description.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation in media and technology, a fast pace of change, and creating remarkable experiences through cutting-edge products and services.

What makes a strong candidate for this sales role?

Strong candidates excel in outside sales to SMBs, have experience with advanced communications solutions like PRI and Hosted PBX, can generate leads through cold calling and partnerships, and consistently exceed sales quotas.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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