Senior Business Account Executive, SMB Direct Sales (Outside Sales) at Comcast

Millersville, Maryland, United States

Comcast Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, Media, TechnologyIndustries

Requirements

  • Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
  • Ability to create and deliver face-to-face sales presentations
  • Understanding of competitive landscape and emerging technologies
  • Skills in territory management and development of local business partnerships/organizational affiliations
  • Experience in new acquisition sales to small and mid-size businesses
  • Proficiency in lead generation through cold calling, canvassing, customer referrals, and partner relationships
  • Consultative sales approach to identify improvement areas for customer communications
  • Ability to maintain a pipeline of qualified prospects to meet/exceed monthly quota
  • Adherence to company standards and business professionalism
  • Punctual, regular, and consistent attendance
  • Alignment with Operating Principles: own customer experience, know products/technology, win as a team, participate in Net Promoter System, drive results/growth

Responsibilities

  • Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions (PRI, Hosted PBX, multi-location)
  • Promote bundled products for optimal customer solutions
  • Achieve and exceed departmental financial and unit sales targets
  • Develop territory through local business partnerships, organizational affiliations, and brand enhancement
  • Maintain quality sales records and prepare sales/activity reports
  • Ensure customer satisfaction and positive Comcast experience
  • Generate new leads via prospecting activities (cold calling, canvassing, referrals, partners)
  • Manage territory with high activity and comprehensive business plan
  • Team with technical, customer service, and support staff for end-to-end sales and satisfaction
  • Stay abreast of Comcast products, competitive landscape, and technologies
  • Perform other duties as assigned

Skills

Direct Sales
Outside Sales
Cold Calling
Canvassing
Prospecting
Sales Presentations
Territory Development
PRI
Hosted PBX
Bundled Products
Customer Satisfaction

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters
1963Year Founded
$42.3MTotal Funding
IPOCompany Stage
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Parental Leave
Tuition Reimbursement
Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.
5G technology enables new competitors in the broadband market, threatening Comcast's market share.
Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.
Comcast's digital equity grants highlight its commitment to corporate social responsibility.
Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.
Transform Wealth LLC's investment indicates confidence in Comcast's financial health.
Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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