Senior Business Account Executive, SMB Direct Sales (Outside Sales) at Comcast

Concord, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, MediaIndustries

Requirements

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Strong prospecting skills, including cold calling, canvassing, customer referrals, and partner relationships
Consultative sales approach to identify improvement areas for prospects' communication
Territory management skills with high activity and comprehensive business planning
Ability to maintain a pipeline of qualified prospects to meet or exceed monthly quota
Team collaboration with technical, customer service, and support staff
Adherence to company standards and business professionalism
Punctual, regular, and consistent attendance
Understanding of Operating Principles, customer experience ownership, enthusiasm for technology/products, teamwork, participation in Net Promoter System, and drive for results/growth

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions like PRI, Hosted PBX, and multi-location opportunities
Promote bundled products for optimal customer solutions
Achieve and exceed departmental financial and unit sales targets
Develop territory, including local business partnerships, organizational affiliations, and enhancement of Comcast positioning/brand
Maintain quality sales records and prepare sales/activity reports
Ensure customer satisfaction and positive Comcast experience
Generate new leads through prospecting activities
Manage defined territory with high activity and business plan
Team with support staff for end-to-end customer sales and satisfaction to drive revenue growth
Consistently maintain a pipeline yielding quota performance or above
Stay knowledgeable of Comcast products/services to support sales
Perform other duties as assigned

Skills

Key technologies and capabilities for this role

Sales PresentationsCold CallingProspectingTerritory DevelopmentCustomer SatisfactionBusiness PartnershipsPRIHosted PBXBundled Products Sales

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What key skills are required for the Senior Business Account Executive role?

Key skills include face-to-face sales presentations, territory management, lead generation through cold calling and canvassing, consultative selling for advanced communications solutions like PRI and Hosted PBX, and maintaining a pipeline of qualified prospects.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation in media and technology, a fast-paced environment, and collaboration with technical and customer service teams to drive customer satisfaction and revenue growth.

What makes a strong candidate for this position?

Strong candidates excel in outside sales to SMBs, have experience with advanced communications solutions like PRI and Hosted PBX, can generate leads through cold calling and partnerships, manage territories effectively, and consistently exceed sales quotas.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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