Senior Business Account Executive, SMB Direct Sales (Outside Sales) at Comcast

Plymouth Meeting, Pennsylvania, United States

Comcast Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, Media, TechnologyIndustries

Requirements

  • Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
  • Ability to create and deliver face-to-face sales presentations
  • Understanding of competitive landscape and emerging technologies
  • Skills in territory management with a high activity and comprehensive business plan
  • Punctual, regular, and consistent attendance
  • Adherence to company standards and business professionalism
  • Enthusiasm for learning, using, and advocating Comcast's technology, products, and services
  • Ability to work as a team and be open to new ideas

Responsibilities

  • Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions including PRI, Hosted PBX, and multi-location opportunities
  • Promote bundled products to ensure optimal solutions for customers
  • Achieve and exceed assigned sales and business quality objectives, including departmental financial and unit targets
  • Develop territory through local business partnerships, organizational affiliations, and enhancement of Comcast positioning and brand
  • Generate new leads via cold calling, canvassing, customer referrals, and partner relationships
  • Maintain quality sales records and prepare sales and activity reports
  • Ensure customer satisfaction and support a positive Comcast experience
  • Identify improvement areas through consultative processes to enhance prospect communication
  • Manage defined territory effectively
  • Team with technical, customer service, and support staff to drive new revenue growth
  • Maintain a pipeline of qualified prospects to meet or exceed monthly quota
  • Stay abreast of Comcast products, competitive landscape, and emerging technologies
  • Understand and apply Operating Principles; own the customer experience; be an active part of the Net Promoter System; drive results and growth
  • Other duties as assigned

Skills

Key technologies and capabilities for this role

Cold CallingCanvassingSales PresentationsTerritory DevelopmentPRIHosted PBXLead GenerationSMB SalesBundled ProductsCustomer Satisfaction

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What key skills are required for the Senior Business Account Executive role?

Key skills include territory management, lead generation through cold calling and prospecting, delivering face-to-face sales presentations, consultative selling for advanced communications solutions like PRI and Hosted PBX, and maintaining sales records.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation to revolutionize industries, and leading the future in media and technology, with a fast-paced environment driven by remarkable people.

What makes a strong candidate for this sales role?

Strong candidates excel in outside sales to SMBs, generate leads through cold calling and partnerships, deliver effective face-to-face presentations, focus on advanced solutions like PRI and Hosted PBX, and consistently exceed sales quotas.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters
1963Year Founded
$42.3MTotal Funding
IPOCompany Stage
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Parental Leave
Tuition Reimbursement
Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.
5G technology enables new competitors in the broadband market, threatening Comcast's market share.
Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.
Comcast's digital equity grants highlight its commitment to corporate social responsibility.
Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.
Transform Wealth LLC's investment indicates confidence in Comcast's financial health.
Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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