Senior Business Account Executive, SMB Direct Sales at Comcast

Cherry Hill, New Jersey, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Knowledge of Comcast products and services (Internet, Data, Video, Voice, PRI, Hosted PBX, multi-location solutions)
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management and development of local business partnerships/organizational affiliations
Prospecting abilities (cold calling, canvassing, customer referrals, partner relationships)
Consultative sales approach to identify improvement areas for prospects
High activity and comprehensive business planning
Team collaboration with technical, customer service, and support staff
Maintenance of sales records, activity reports, and qualified prospect pipeline
Adherence to company standards, business professionalism, and attendance requirements
Understanding of Operating Principles, customer experience ownership, enthusiasm for products/technology, teamwork, Net Promoter System participation, and results-driven mindset

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions (PRI, Hosted PBX, multi-location)
Promote bundled products for optimal customer solutions
Achieve and exceed departmental financial and unit sales targets
Develop territory through local business partnerships, affiliations, and Comcast brand enhancement
Maintain quality sales records and prepare sales/activity reports
Ensure customer satisfaction and positive Comcast experience
Generate new leads via prospecting activities (cold calling, canvassing, referrals, partners)
Identify consultative improvements for prospect communications
Manage defined territory with high activity and business plan
Team with support staffs for end-to-end customer sales and satisfaction to drive revenue growth
Maintain pipeline for quota performance
Stay knowledgeable of products/services
Adhere to company standards and professionalism
Other duties as assigned

Skills

Cold Calling

Canvassing

Prospecting

Territory Development

Sales Presentations

PRI

Hosted PBX

Bundled Products Sales

Customer Satisfaction

Telecommunications Sales

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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